NSQUARE XPERTS: TACKLINGTHE SPECIFIC BUSINESS NEEDS BY LEVERAGING TRUE POTENTIAL OF DYNAMICS CRM
“Our success stories are a witness on our prowess with the technology solutions that we cater to in the CRM space.”- Nilesh Kankariya
When it comes to achieving a smooth transition and customized implementation for Dynamics CRM, one company has literally led the cloud across India. NSquare Xperts, a specialized end-to-end Dynamics CRM service provider, helps organisations to leverage the true potential of Dynamics CRM 365, coupled with simplified end-to-end solutions to get most out of their businesses. The contrivance of Nilesh Kankariya, NSquare Xperts emerged in 2013 to deliver tailored and cost-effective IT solutions, specializing in CRM, mobile application development and product engineering services.
Over the span of seven years, NSquare has served a lot of clients in the arena of Insurance, Banking, Education, Healthcare, Utility, Telecom, Professional Services, Pharmaceuticals, Facilities Management, Hospitality.The company stands high on the dock as a complete CRM solution with a unique focus on customer-centricity, which keep things aligned and at the perspective from the customer objective standpoint.
THE GUIDING FORCE
Nilesh Kankariya, CEO
Holding over a decade long experience in IT solutions and strong expertise with CRM, Nilesh is consistently inspired and thrives to create a quality-driven environment. His virtues are well rooted to make a primary drive towards technology, value, and efficiency. His thought process roots in the vitalities of creating a fulcrum for software development solutions, maximum ROI for the clients and nurturing the team as a true asset of the company.
Kirit Mandavgane, VP – Strategy
Kirit forms a part of the leadership team at NSquare. He heads the Sales and Strategy along with internal process streamlining. His ground-up experience allows him to perceive business aspects from minuscule to larger significant levels, making him adept in strategizing in diverse market scenarios. His role stretches across functional activities of Project Management and Delivery along with resource management.
NSQUARE TECHNOLOGICAL SOLUTIONS
- Business Process Analysis
- Data Migration
- Microsoft Dynamics AX and NAV
Enterprise Mobility Application Development:
Add-ons MS Dynamics Products:
- Call Integra
- Chatbot for Dynamics CRM
OVERCOMING THE HURDLES
For any investment centric system, there is always some sensitivity towards the cost and how an organization foresees to leverage the same in their environment, along with its viability on addressing specific business problems even on forecasted business objectives. Well, this is exactly what NSquare does; it helps clients with better comprehension and perspective on solution mapping. Their main objective is to get the client up to speed on how the system will help their current business problem and what sort of ROI it offers.
SUPPORTING CLIENT WITH AN ADAPTIVE APPROACH
NSquare has an adaptive approach based on the magnitude and complexity of the requirements. The goal is to have the transition process as smooth as possible with minimum effect on the ongoing operations. However, it still depends on what sort of transitional work and how comprehensive it is. NSquare understands the tedium, hence it maintains early mapping towards the impact radius along with the phases to mitigate issues with the client’s routine operational execution. There are a few foundational aspects that NSquare diligently looks at:
- Conceiving the client’s technical and functional process in conjunction to drive the change. It is a technology company and its prima- facie to get clients up to speed their objectives with the best technological solution which is practical and scalable.
- They have extensive experience in deploying systems for different verticals and each operates through the specifically defined process as well. The SMEs play a vital role in establishing the forbearing for the same, coupled with systematic processes.
- The incubation focuses on capturing complex workflows. The technology team acts as further brainstorm towards the requirements to suggest and recommend incubative areas for better outcomes when it comes to complex executions.
A GLIMPSE OF CRM INDUSTRY- SIGNIFICANCE &FURTHER DEVELOPMENT
It is pivotal for businesses to invest in a decent CRM system. CRM forms as a centre point of any business whenit comes to operational and functional working out. With the help of a robust and scalable CRM system businesses can parameterize and learn vitals around the data and their outreach objectives. While the application capabilities are infinite on how businesses leverage the true potential of the system.
While the CRM market will continue to grow. A lot of organizations will continue to invest in an enhanced CRM system as their true leverage over the competition. There will be strong growth in AI-based applications and how sales and support functions will be able to use it effectively.
Social integration with CRM will take a rise. Bigger organizations too will continue to adapt/enhance their CRM systems to capture complex business processes for better efficiency, forecasting, decision making and control.Companies will consistently expect their CRM systems to do more as customer experience and automation continues to take the centre stage, paving the way for more sophisticated CRM customizations.
Mobility will take a boost for its well-known advantages. Along with Chatbot systems spreading its wings further for better customer experience.There will be tremendous growth in domain-specific utility-based plug-in and add-ons too.
The company has ensured domain specialization to cater to multiple domain-specific markets.Their blended pricing helps both small and mid-size businesses to take true advantage of offshore economics. They also ensure consistent technological enhancements along with absorbing emerging technologies to help a client with better and future-ready solutions.
CORPORATE ETHOS FOR EMPLOYEES
NSquare Xperts has a team of 45 ambitious passionate individuals. They have visionary mindsets and attitudes and want to work on their creative flow openly. NSquare providesthem a learning culture along with promoting peer training and enhancing skill-sets
SUCCESS IN 2019 &THE GROWTH OUTLOOK IN 2020
The year 2019 has been truly pivotal for NSquare; it had successful deliveries for a lot of challenging projects and brought some essential internal streamlining and process management. The year was full of learning; there was a tremendous amount of technological skills enhancement as well.
For 2020, NSquare is planning to model and structure processes for better decision making for customers to get the correct ingredients for projects and objectives.They are on the way to increase their geographic presence to have a better pulse on a different region, which would allow them to have better reach as well as understand markets and address demands.
NSquare’s focus is to be a company built on technology, domain skills, geography focus, customer-centric as well as an employee-centric happy workplace.
While there is fierce competition, another definition of competition is an opportunity. A combination of expertise and breaking down market segments is essential for strategic penetration. It is an era of consistent technological revolutionthat provides infinite opportunities for both agnostic and niche players. Domain specialization is essential too.
Nilesh and Kirit further add, “I guess to simplify, the common denominator remains is to be able to provide immaculate technology solutions on identified pain areas of the market, along with evolving and consistent skills enhancements, as well as innovativeness, should be an integral part of organizational growth.”