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The CEO Magazine
A monthly magazine for business leaders and decision makers
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online business

Benefits of E-commerce Chatbots

Benefits of E-commerce Chatbots Since the introduction of AI (Artificial Intelligence) the world has changed a lot. One of the important products of artificial intelligence is chatbot which is especially used in e-commerce portals to personalize customer’s shopping experience. Chatbots are changing the way brands used to engage with their customers be it helping them to choose the right product or giving them personalised assistance. A report has shown that e-commerce portals using chatbots has better customer experience…
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