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31 Parallel

31 Parallel instills a new wave of transformation in the panorama of BPO services in India

31 Parallel instills a new wave of transformation in the panorama of BPO services in India As far as India’s developmental planning is concerned, uprooting unemployment has been a major concern and has been regarded as the key to accelerate the country’s growth while alleviating poverty. The last decade witnessed the emergence of IT-BPO industry as one of the most significant growth catalysts for the Indian economy carrying a major impact on employment generation. Recent studies reveal that the industry is poised to hit the…