Pradeep Lala, CEO, Embassy Services Private Limited

Pradeep Lala, CEO

Embassy Services Private Limited

Founded in 1993, Embassy Services Private Limited (ESPL) is a multi-faceted company delivering end toend,Integrated Facility Management services to over 150 clients,covering60+ million sq. ft.of space, across 11 cities of India. Their pan-India presence covering the real estate portfolio spectrum of commercial, residential, industrial, co-working, retail, hospitality and other properties, gives them a unique advantage of having a reservoir of deep technical knowledge to cater to any requirement. These trusted leaders of IFM are committed to delivering operational efficiency, environmental sustainability and engaging experiences. ESPL is on a mission to build transformative tech-driven tools to address tomorrow’s challenges. Their strong leadership principles are based on technology, transparency and trust.

From home grown start up unicorns to large multinational firms, ESPL’s customers come from diverse industry sectors.  Over time, this has helped ESPL develop essential skills across various industries. The company’s key clients include names like ANZ, Cisco, Sony, Flipkart, PWC, Cognizant, Fidelity, Intel and IBM amongst others.ESPL manages facilities for some of the most reputed brands in BFSI, IT, engineering, manufacturing, consulting, research, healthcare, retail, telecom and technology across India.

With a solutions-based approach, ESPL deliversbest-in-class end-to-end services. They manage clients’ needs across multiple verticals like engineering services, energy management, water management, transport management, statutory compliance, soft services and environment, health, safety and security services, giving them quality that maximises productivity. The company actively supports all high sustainability standards. Few noteworthy initiatives followed are providing adequate parking space for cycles, battery charging points in the basement for electric vehicles, and using aerators across all the parks to control water consumption. The company efficiently deals with functionality of properties by integrating people, place, process and technology.

The Embassy team is skilled with a refined eye for detail. They work tirelessly to ensure smooth and perfect round-the-clock management of the properties backed by holistic services. The company maintains a very systematic process, makes careful selection of vendors, and appoints supremely qualified on-site and management teams ensuring high quality deliverables. Their pure client-centric approach highly influences operational decisions. The teams are constantly connected with clients to understand their business and growth plans in order to customize services based on their requirements. An array of technology tools tailor made for IFM, enables data driven decision making,optimisation of manpower, allow clients to lodge complaints and be in touch with their on-site managers in real time.

Well positioned to capitalize in the current business scenario, Embassy Services Private Limited, an independent arm of India’s real estate giant Embassy Group,aims to centralize facilities management on a single digital platform to track everything, connect everyone, and measure results. They desire to empower their clients in a smart and well-connected workplace along with enhancing employee productivity and engagement. Embassy Services has been accredited with certifications such as ISO 9001, ISO 14001, ISO 45001, and from British Safety CouncilIndian Green Building Council which leads to a consistently high level of quality, environmental management and occupational safety. ESPL makes every facility, every property, every experience extraordinary through their relentless effort and high quality management.

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About Embassy Group

Embassy Group has a three decade long track record spanning the commercial, residential, industrial, retail and hospitality segments of the Indian real estate industry. With over 40 million sq. ft delivered and a corporate client list of over 150 marquee global and Indian corporates that feature some of the best brands globally – Embassy has a proven track record of understanding the needs of global businesses and translating them into productive and effective workspaces. Strong corporate relationships that have grown across geographies, projects that have been delivered to exacting international standards – meeting stringent cost and timeline demands – are all testimony to the Embassy Group’s focus on driving operational advantage for its clients. At the core of the value chain lies the ability to envision and identify key development hubs and systematically plan and oversee the acquisition of key land parcels.

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Pradeep Lala


Embassy Services

CEO, Embassy Services Mr. Pradeep Lala, is the driving force of Embassy Services, an independent arm of the Embassy Group. Pradeepstudied Mechanical Engineering and is alumni ofM S Ramaiah Institute of Technology. He also holds an MFM from JamnalalBajaj Institute of Management Studies. His first stint was with Ingersoll Rand for 14 years. He then founded the Horizon Group in 2000 where he worked tirelessly to establish a strong leadership and made it independent before he joined the team of Embassy Group.

In 2013, Pradeepjoined Embassy Services as CEOat a time when the company was all set for the next stage of growth. Owing to his leadership qualities he focussed on strong internal communication and people management to enhance team performance in the company which only helped garner positive results for the organization.Pradeep’sapproach and tremendous contribution has established strong and long lasting relationships with prestigious clientslike Blackstone Flipkart, WeWork and HCL. Today, Embassy Serviceshas presence in12 cities of India with team strength of 6000+ people managing a diverse portfolio of almost 60 million sq. ft.The company services business parks, industrial parks, commercial and residential properties, and educational and hospitalitycenters

Along this journey of reinvention, Pradeep’sfocus on delivering the highest standard of services never waivers.  Embassy Services, under his leadership has achieved many milestones and awards including the prestigious Sword of Honour from the British Safety Council in 2017. He was also awarded the “Best CEO of Integrated Facility Management Services Company” in 2019.

2019Embassy ServicesPradeep Lalapress releaseSeptember 2019