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India has successfully managed to be the world's fastest growing information technology (IT) market in recent years and it has been spending billions of dollars in IT services, products and hardware.
However, it is important to note that the Indian IT market had focused on providing lower end services in the recent past and the presence of Indian companies in the product development business around the globe had been quite meagre.
Also, as this industry is export oriented, it had witnessed poor or very low rate of growth in domestic sales.For overall growth, the IT industry in India must realize the need to address the growth prospects along these two verticals.
With an aim to support the cause, a group of leaders from the industry who possess rich expertise and domain knowledge gained from more than two decades of experience in Mobility, Information Security, Networking/network management and telecom domains came together and set up RIMUS Technologies in 2013 with the mission of providing a broad spectrum of solutions &services in Development, technical support, testing and consulting that guarantee customer satisfaction.
RIMUS' service offerings also include a couple of products as well. Speaking about the idea behind the setting up of this organization, Madhu Bajpai, Chief Executive Officer of RIMUS Technologies, who possesses more than two decades of domestic and international experience in strategic planning, customer engagement, project, team management and operations, says, "We always had a passion for serving customers with best of class service and for exceeding their expectations.
After getting enough exposure of software industry, global customers & working with various national & international organizations thought to have our own setup to serve customers with an exceptional level of service. Moreover, we always wanted to disseminate our knowledge to the newcomers."
RIMUS' unique service portfolio serves as a one-stop solution provider for its clients, who are facilitated with end-to-end product development services for Mobile apps across all platforms, Information or Data Security as well as Web Technologies which enables them to focus solely on their business and results in enhancing the efficiency of their business.
The firm's customer service offerings envelopes sales support, technical & non-technical support(e.g. back office support etc.)through email, chat & phone 24×7.
RIMUS offers quality software testing services in multiple domains which are executed by a team of technically sound and internationally certified (ISTQB, AHIP, Microsoft technology specialist) QA Engineers, who are experienced working with Bug tracking and test management tools like JIRA, Bugzilla, Quality Center, ClearQuest, Rational Quality Manager, Microsoft TestManager, Trac, Tarantula.
The firm's consultancy services pose a catch as it offers precious advice and assistance from industrial experts on Scrum & Agile Methodology, Cloud Migration, and Data & Cyber Security.
Aiming their attention at the domestic markets, RIMUS conceived the idea for their unique product,TheLawAssist.com to reform those ways which carry out the functions in legal space in our country. As put by Madhu Bajpai, "Our advocate community is huge.
There are nearly sixty-five thousand advocates registered within Delhi itself, overbut we were surprised to know that ninety percent of them are still not leveraging the technology to their benefits.
So, we came up with the idea to develop a technological solution for lawyers which is going to transform the way they have been managing their cases and to bring ease in their professional lives.
"TheLawAssist.comiseasy to use software, which is meant for lawyers, law firms, corporate & Government houses. It is kind of a digital diary that helps advocates to manage their court cases efficiently & effectively. This product brings an ease to advocates' lives & saves their time by making their data available at their finger tip.
Along with ease and instant data availability, it also reminds advocates & their clients about next hearing date in the cool email & SMS. Lawyers' clients also get notified whenever there is a progress made in their case. Users can attach their eDocuments or any other scanned document with their cases.
TheLawAssist.comis also available acrossAndroid & iOS platforms which facilitate advocates to access their data anytime anywhere as well as let them access court running cases status live on their mobile phones.
CredSecure, another product from RIMUS, protects users' confidential data on mobile from any social engineering attack and doesn't require an internet connection to work.
User can store their confidential data like Bank/ATM/Credit Card details, passwords, email account and other credentials, private images and videos, official contacts, important URLs, contact numbers, important files and any other confidential data securely.
The team at RIMUS believes that the purpose of a business is to create and keep a customer base through excellent customer service. RIMUS' passion to serve its clients with best in class service and exceed their expectations drives the team work towards achieving excellence.
For its product, TheLawAssist.com, references from existing customers has contributed significantly to build a valuable customer base.
The firm stands tall amidst its competitors due to a variety of factors including client centric policies such as distinguished and more personalized services, good work, customer sensitivity and timely delivery of projects as well as its constant efforts to innovate; and revolutionize people's lives leveraging technology to the maximum benefit.
"We are highly experienced industry veterans, who have rich expertise in working with global customers. Strong domain knowledge, Complete Ownership, Quality & Timely Deliverables, Strong Project Management, and our Availability according to clients' convenience are our USPs.
We understand how important it is for customers' business to deliver the product to the market on time. We take end to end ownership for product development facilitating our customers to focus on other business critical activities.
Quality is ensured at various levels starting from Requirement, Design, Coding, System integration & Testing. Solutions are architected & reviewed by best industry experts.We follow Agile Software Development to execute all our projects for efficient project progress." says RIMUS Technologies.
On being asked about the milestones achieved by the firm, Madhu Bajpai says, "This is a question close to my heart. We get motivated by looking back at our achievements. We are displaying a continuous growth on services side since our inception.
We touched a mark of one crore in the last financial year. We launched our first enterprise level product, TheLawAssist.com in 2016. We had a couple of road shows and were able to grab good customer base. Getting good customers within first year, is a good indication of being on right track."
RIMUS has received many accolades for its creative and innovative endeavors which have hit the rock of success. It has positioned itself in the list of 'twenty Most Promising Enterprise Software Solution Providers 2017' as well as in the 'twenty-five Fastest Growing Startup Companies in India 2017'.
Madhu Bajpai, Chief Executive Officer, RIMUS Technologies has been acknowledged as one of the most influential women in India for her zeal to innovate and make outstanding efforts towards introducing reforms in the landscape of Customer services in IT industry.
An accomplished visionary with strong leadership skills, Madhu Bajpai, Chief Executive Officer, RIMUS Technologies, has a proven track record of success in establishing and growing operations while improving customer satisfaction in her professional career that spans two decades in the strategic planning, customer engagement, project, team management, and operations.
Before founding RIMUS, Madhu had worked with renowned organizations of the industry assuming diversified roles in leadership. In her last assignment with SafeNet Infotech, a leader in Information Security, she served as Director, Technical Services, APAC for 8 years.
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