May 2019 – The CEO Magazine – India https://theceo.in The CEO Magazine: Best Monthly Business Magazine for Business Leaders and Decision Makers Fri, 17 Jan 2020 14:18:21 +0000 en-GB hourly 1 https://wordpress.org/?v=5.3.2 https://theceo.in/wp-content/uploads/2018/02/cropped-TCM-Favicon-2-50x50.jpg May 2019 – The CEO Magazine – India https://theceo.in 32 32 Prasad Rao Pasam: enacting change in the healthcare with Shar Technologies Group https://theceo.in/2019/05/prasad-rao-pasam-enacting-change-in-the-healthcare-with-shar-technologies-group/ https://theceo.in/2019/05/prasad-rao-pasam-enacting-change-in-the-healthcare-with-shar-technologies-group/#respond Mon, 27 May 2019 11:21:29 +0000 https://theceo.in/?p=62510 Prasad Rao Pasam: enacting change in the healthcare with Shar Technologies Group Prasad Rao Pasam is adding humanity to healthcare, creating a healthy environment while cutting the cost with his effective approach and unique ideation. Hospitals and other health care providers are experiencing escalating pressures to deliver sufficient care to a rising number of patients […]

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Prasad Rao Pasam: enacting change in the healthcare with Shar Technologies Group

Prasad Rao Pasam is adding humanity to healthcare, creating a healthy environment while cutting the cost with his effective approach and unique ideation.

Hospitals and other health care providers are experiencing escalating pressures to deliver sufficient care to a rising number of patients with declining financial resources. One approach to safely cut down their costs is through group purchasing arrangements where hospitals pool the negotiating and buying power of multiple health care providers to negotiate the best drug, supply, services and medical device under the budget of patients. In short, group purchasing supports hospitals purchase the supplies they need at a low price.

Shar Technologies Group is the prominent healthcare group purchasing organizations (GPOs) of India and a One Stop Medical Care Solutions. Here, the purchase is done at a cheaper rate without compromising with the quality. Since inception, the GPOs members are committed to delivering the best products and services at the best value.

Shar Technologies is the leader of the medical care supply chain, known for its transparency and accountability. The company delivers top savings annually to healthcare providers, Medicare, Medicaid, and taxpayers under the dynamic leadership of Prasad Rao Pasam. Dr.Pasam is a dignified and excellent administrator and initiator of diverse innovative ideas.  He instituted this corporation in 2005 to focus on Human Resources, Recruitment, and Training, and its medical division was inaugurated in April 2010.

Armed with an MBA and Ph.D. with 21 years of multifaceted experience in Human Capital Management and International business affairs be a foundation for Dr.Pasam to come up with amazing and unique concept and passion to implement them. Dr.Pasam is known as an excellent communicator with a flair for implementing best practices to achieve excellence in business.

Recently, Prasad Rao Pasam was in the hot seat of The CEO Magazine, where he talked about his professional journey, Shar Technologies Group and present health care of the country.

Here are the edited excerpts. 

Provide insight on your journey and what motivated you to start your own venture in the medical sector?

I was brought up in Sriharikota, rocket launching station of India.  Research, failures, and success were part of the game.  People working there had a strong commitment to accomplish the vision and serve the society using rocket technology and satellites.  After schooling in Space Central School, Sriharikota, I did my graduation and post-graduation from S.V University, Tirupati and moved to Chennai to take up business in Human Resources consulting. I was not happy with the scheme of things that made me move on and develop software products and applications.  To get more equipped with knowledge and flair for research, I finished my Ph.D. and established the company to innovate solutions and services for the challenges in Education, Healthcare and Housing space.

I was the part of the core group managing Rajiv Aarogyasri, one of the largest communities of health insurance schemes. 65 Million BPL population, 1538 Primary Health Centres, 380 50 bedded hospitals, 12,000 beds occupied every day and 35 tertiary medical procedures to be executed.  It was a tough task and it inspired me to start India’s first medical care Group Purchasing Organization, STG Medical Care GPO.

Brief us about the progressive factors and milestones of the organization.

We are the Comprehensive one-stop solutions and services for our GPO members. We have started in 2010, and by 2012 we could have added 45,000 beds, 18, 00 hospitals and 36 Franchisees in our firm. It is one of the biggest milestones for us. We created a platform beyond the conventional GPO’s and adopted solutions for local healthcare challenges.  Our progressive factors include:

  • Hospital Supplies
  • Hospital Information Technology Services
  • Employment & Training
  • Medical Equipment
  • Hospital Accreditation & Quality
  • Advanced Ambulance Services
  • Bio-Medical Waste; Medical Tourism
  • Health Care Media and Hospital Infrastructure

In this digital world, how does mobility change healthcare? How has this transformation affected your company?

Narrowcasting and personalizing of healthcare information, purchase of healthcare products and services directly from the source, Video medicine counselling and Telemedicine interactive sessions for preventive medicine and post medical care are some of the initiatives that can make use of mobile technology and improve healthcare.

We are a healthcare technology company connecting various stakeholders in the healthcare industry through our supply chain platform.  We use technologies like Big Data and AI to analyse the disease load and alert the medical dispensing agencies to cover the geographies and demographics with appropriate medical care solutions.

What factors providers should consider when looking for patient engagement solutions?

I believe the disease is the same for the rich, middle class and poor.  The best medical equipment, protocols, and treatment procedures should be standardized and made cost sensitive.  The best model is family medical care and community healthcare.

What impact do you intend to make in Indian healthcare? Is there any technique to enhance the quality of health services without adding costs?

Integrated Healthcare Services, aligning various disciplines of healthcare like Allopathy, Homeopathy, Ayurveda, Physiotherapy, and Yoga etc. to integrate and offer the most appropriate solutions with a better price.

In my point of view, Bulk Purchases-Bulk Savings for our members is a perfect way.  We negotiate the best price and quality from the manufacturers.  Support research and development to improve and bring in newer products and services available for the masses at an affordable cost.

Throw some light your on company culture. 

VIP (Very Important Person is the patient, and MIP (Most Important Person) is our GPO Member.  We build services around these two entities and continuously striving for enhancement.  We have our own training and certification program for our staff and franchisees.

By 2025, how will the healthcare delivery system of India transform? What roadmap you have laid for the same?

Health Insurance coverage and Universal Coverage will prevail making the cost of the treatment in a speculation mode. Need to take proper corrective measures so that both Health Insurance companies and service providers will have regulation in cost and treatment protocols. STG Medical Care GPO is working in full swing and will make the best practices and tools available for the members. 

What is the secret of your success?

I believe that success isn’t just about what you accomplish in your life; it’s about what you inspire others to do.

My success secret is the capacity to understand the challenges in the healthcare industry and perform relentlessly to adopt best models and deliver the most appropriate solutions.  I offer the timely and best value to our members and stakeholders in the healthcare space. 

So what keeps you up at night?

The biggest threat to mankind is a DISEASE.  STG Medical Care GPO is in constant touch with various services providers to cure with care and controlled cost. 

Golden Words

“Service to Mankind is Service to God”

I thank all the stakeholders for the patronage they are showing to this initiative.  I welcome all Organizations working in the medical care domain to become Corporate Members and Medical Care Professionals or Individual Members of “STG Medical Care GPO”, and enjoy the experience of togetherness.  We understand the obstacles in the medical care industry as we have been associated with various medical care initiatives for the past two decades.  This step will add value to the supply chain through the bulk purchase of products/ services/ solutions for the members of STG Medical Care GPO, give control over the medical care solutions, inventory and price without compromising on the quality.

Good health and wealth for all the stakeholders of medical care ecosystem is the motto of “STG Medical Care GPO” – Dr.Prasad Rao Pasam, Founder & CEO, Shar Technologies Group.

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Rahul Vasisht: spreading health & wellness through RSV hospital https://theceo.in/2019/05/rahul-vasisht-spreading-health-wellness-through-rsv-hospital/ https://theceo.in/2019/05/rahul-vasisht-spreading-health-wellness-through-rsv-hospital/#respond Mon, 27 May 2019 10:00:19 +0000 https://theceo.in/?p=62503 Rahul Vasisht: spreading health & wellness through RSV hospital Healthcare has become one of India’s largest sectors – both in terms of revenue and employment. Healthcare comprises of hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health insurance and medical equipment. The Indian healthcare sector is growing at a brisk pace due to its strengthening coverage, […]

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Rahul Vasisht: spreading health & wellness through RSV hospital

Healthcare has become one of India’s largest sectors – both in terms of revenue and employment. Healthcare comprises of hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health insurance and medical equipment. The Indian healthcare sector is growing at a brisk pace due to its strengthening coverage, services and increasing expenditure by public as well private players. Indian healthcare delivery system is categorised into two major components – public and private. The Government, i.e. public healthcare system comprises limited secondary and tertiary care institutions in key cities and focuses on providing basic healthcare facilities in the form of primary healthcare centres (PHCs) in rural areas. The private sector provides majority of secondary, tertiary and quaternary care institutions with a major concentration in metros, tier I and tier II cities. India’s competitive advantage lies in its large pool of well-trained medical professionals. India is also cost competitive compared to its peers in Asia and Western countries. The cost of surgery in India is about one-tenth of that in the US or Western Europe.

RSV Hospital, a state-of-the-art centrally air-conditioned hospital for total healthcare. The centre is conveniently located with fully equipped Intensive Care Unit (I.C.U.), High Dependency Unit (H.D.U.) Neonatal Intensive Care Unit (N.I.C.U.) Three technologically advanced Operation Theatres. Also, 24-hour consultant led emergency services are available to ensure ultimate safety of the patient. We offer comprehensive inpatient and outpatient services to our esteemed patients. Our Diagnostic centre is well equipped with all latest and modern apparatus in all medical specialties covering all areas of care including Generation Hi-Tech Pathology Lab, Digital X-Ray, Mammography, ECG, Tread Mill Test (T.M.T.), Holter, Echocardiography / Colour Doppler. Ultra-Sonography and Gastrointestinal Procedures with the latest video technology.

Our editorial team spoke to Rahul Vasisht, Co- Founder & Director of RSV hospital about his personal & professional journey, entrepreneurship, healthcare and much more. Here are the edited excerpts.

Kindly introduce yourself

I am the co-founder and director of RSV Hospital Private Limited. I am an M.B.A from Newcastle Business School, United Kingdom. Through my M.B.A I have a specialisation in Global and Trans-national Business, Finance and Marketing. I graduated in the top 3% of my class and was awarded a ‘commendation’ with my final M.B.A degree. Before this, I completed my schooling from St. Xavier’s Collegiate School Calcutta and have completed my B. Com from St. Xavier’s college, Calcutta. I have a great inclination towards the fields of healthcare as well as of leadership and entrepreneurship and constantly update myself on the different developments in these subjects throughout the world on a regular basis. I am greatly fascinated by the different possible advantages which can be gained through the synergy between these subjects. 

What motivated you to start your venture? How did the thought come up?

My family originally comes from a real estate background in the city of Kolkata. This being said, my family and myself had decided together that should an opportunity present itself, we would like to undertake a project by way of giving back to our city and its people. Therefore, with this noble intention, we ventured into healthcare by setting up this hospital. The main mission of RSV Hospital is to provide the most sophisticated and comprehensive medical care at an affordable price. Our Hospital endeavours to become a quality healthcare institution where the finest medical talents will work with state-of-the-art machines to preserve, prolong and restore life.

In a digital world, how will mobility change healthcare?

I genuinely believe that the future enhancements which are being developed in the digital world will provide substantial opportunities to enhance the healthcare scenario on a global scale. To this effect, I can site three very relevant examples:

a) Gathering Health Data:

Many individuals lead very busy and demanding lives. To this effect, they rarely have time to schedule even a simple health check up with their doctors. Through the use of health mobile devices, it would become easier to record the different parameters of their health, in a digital format in devices similar to the cell phones we use today. In this way, while the individual goes about their daily routine, specific parameters of their physical and mental state would be recorded on a day to day basis in real time. The same data then can be easily transmitted to their health care provider for proper assessment and evaluation.

b) Unique and Customised Mode of Treatment:

The healthcare world is rapidly moving towards the introduction of customised treatment towards patients. Health providers have realised that each individual has a unique constitution which separates them from others. Therefore, when health data is collected on an individual basis, they will soon be in a position to provide unique and special treatments which cater to a single individual. Thus, the treatment of each person shall be unique to them. This in turn would allow the patients to recover better and in a shorter period of time.

c) General Public Health:

The ultimate aim of introducing mobility in healthcare is that it must be readily available to a large number of the general population.  Sooner than later, health data devices and applications will become more easily available to the large population. This would allow individual data to be collected by government agencies as well. This would further allow the data collected to be analysed and hopefully lead to the formation and implementation of different policies, which would benefit and enhance general public health in the long term. 

What are the reasons for your success? What does it take to become a successful entrepreneur?

The transparency maintained in all aspects in our organisation whether that is in the treatment of patients or providing proper healthcare at an affordable price. RSV is a learning hospital. We keep a close eye on the developments in global healthcare, so as to keep ourselves up to date with the latest improvements in the healthcare world and pay special attention to adapt them to local needs and implement the same. More importantly, RSV Hospital will go out of the way to make the patients stay as comfortable as possible. Proper consultation and care by our nursing and staff are paramount to the success of our Hospital. Our state-of-the-art modern infrastructure and specially our focus on the smallest details have all helped in making RSV hospital a popular choice with the people of the state of West Bengal.

To become a successful entrepreneur, an individual must have three basic elements. The first is the belief in one’s own ability. The second is never to give up and be persistent till the objective is achieved and fulfilled. And the third is to realise that there are no shortcuts to success, we all will achieve only as much as we have invested towards the achievement of our goals. In the end above all else, be true to your own self.

What advice would you give for future ‘Doctorprenuers’?

The only advice which I can give is: if you wish to have a future in the healthcare industry, you must put the comfort and proper treatment of your patients as your number one priority. You must treat all your staff and employees with respect and provide them an opportunity to improve themselves. And finally, you must be flexible and able to adapt and overcome the various different situations that you will face in your daily operation of your organisation through the combined teamwork of yourself and your senior management (partners). If you are able to do this you can be rest assured of a successful innings as a ‘Doctorprenuer’

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No worry No tension: bringing wellness to the masses https://theceo.in/2019/05/no-worry-no-tension-bringing-wellness-to-the-masses/ https://theceo.in/2019/05/no-worry-no-tension-bringing-wellness-to-the-masses/#respond Mon, 27 May 2019 09:26:09 +0000 https://theceo.in/?p=62464 No worry No tension: bringing wellness to the masses As Indians, we are quick to rush to the hospital if we experience chest pain, we are ready to pop pills for conditions like high BP, high cholesterol, and diabetes. But we are reluctant to seek treatment for mental health issues. Emotional stress and other mental […]

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No worry No tension: bringing wellness to the masses

As Indians, we are quick to rush to the hospital if we experience chest pain, we are ready to pop pills for conditions like high BP, high cholesterol, and diabetes. But we are reluctant to seek treatment for mental health issues. Emotional stress and other mental disorders are a major contributing factor for all of the physical illnesses. Instead of supporting and encouraging them to seek help, many of us prefer to judge, label and belittle people suffering from mental disorders. Logically, if we go for an annual physical health check-up then we should also go for a mental health check-up. Most mental health practitioners would agree that seeking help early can help avoid many future health complications.

No Worry No Tension is a Delhi based healthcare group with a prime focus on emotional wellness. Founded by Dr Sandeep Vohra, India’s celebrated psychiatrist, NWNT offers customized solutions for a whole range of mind-body issues. They have pioneered a range of integrated solutions that combine clinical and therapeutic intervention with counselling and lifestyle changes. NWNT is collaborating with a host of prestigious bodies including University of Houston-Clear Lake and University of Delhi for research and development. Their state-of-the-art cognitive tools including Stress-O-Meter and Emotional Wellness Index can evaluate the degree of individual stress and identify its sources with high accuracy in the privacy of their preferred premises. Stress levels are rising universally as a result of the modern way of life. World Health Organization has declared it the health epidemic of the 21st Century. NWNT aims to provide emotional wellness services on a mass scale to heal the world and improve emotional well-being of the individual. Leading organizations including Fortis, Genpact, Indian Armed Forces, Central Reserve Police and many schools already use their services for emotional well-being of their work forces.

Our editorial team spoke to Dr. Sandeep Vohra, the Founder, Chairman and Managing Director of the healthcare group regarding the healthcare world and his organization. Here are the edited excerpts.

What motivated you to start your venture?

In 2002, I was appearing on a weekly emotional wellness helpline on a TV channel where I was answering questions by audience from across India and the Middle East. That programme generated one of the best TRP’s for the channel which was heartening for me so while sitting in the TV studio I thought of multiple studios and helping the masses via technology and videoconferencing. A year later, I approached then President Dr. Abdul Kalam at the Rashtrapati Bhavan and presented him the concept of helping the masses by managing and treating through technology and he was appreciative of the whole concept which encouraged me to think about it further.

How did the thought come up?

In the year 2003, after I appeared on a TV interview on causes of stress in paramilitary forces on a case of fratricide, I was approached to conduct stress analysis for 100 personnel from paramilitary forces which took me one month and team of seven mental health professionals and we found 52% required help. The whole concept of screening and subsequent counselling was very fruitful and so I was asked by then additional DG to take contract of full force, the number of which was in thousands. I could not take up the task due to lack of human resources and scarcity of time. This motivated me to think of a solution so as to bridge the gap between demand and supply of mental health services in our country but I could not find any solution.

From 2003 till 2010, for 7 years, I kept on trying to get the IT based project on mental health funded but wherever I went whether it was a hospital or businessman or any other influential group in society, nobody took interest and showed me the door. In total I faced thirteen rejections at various levels and then , in 2011, I started a bootstrapped start-up No Worry No Tension with the moral support of my family and few close friends ,thus NWNT Healthcare was formed with a basic intention to make a globally viable stress-screening scale which is copyrighted by me as “emotional wellness index” and to provide subsequent mental healthcare services in terms of counselling and medical consultation to the masses even at the remotest corners through the help of information technology.

Digital health has seen a major transformation in the past few years. What impact has it had on your company?

The company has been positively impacted with transformation in the digital health sector over the past few years as we have always tried to incorporate the new advancement with our clinical practice such as setting up a record, keeping software for clinicians to be more focused and reducing the time involved while dealing with patients on everyday basis, developing emotional wellness index that screens out individuals requiring varied degree of intervention and providing online counselling and/or consultations to patients at click of a mouse.

What do you think is the most important thing providers should consider when looking for patient engagement solutions?

While looking for patient engagement solutions it is important to keep in mind their comfort and accessibility. Another important aspect that remains crucial to mental health services is the maintenance of confidentiality of each patient and to make sure they can approach the clinician without the fear of stigma and/or discrimination.  The same is made available through the digital platform of NWNT as patients and their family can make use of all the services sitting in their comfort zones.

What kind of an impact do you intend to make in the Indian healthcare space?

No Worry No Tension Healthcare is a unique technology platform created as one stop solution for stress related, mental, emotional and behavioral health problems. It is a software-based counselling and consultation platform available at click of a mouse from the comfort of one’s home or office. The platform with its unique emotional wellness index works also at the preventive level by screening out individuals who are either at verge of developing emotion health issues or have some stress related illness. The digital platform’s objective is to revolutionize the field of emotional wellness, lifestyle and stress management with a focused application-based solution drawn from expertise in behavioral health and neurosciences. NWNT with its IT based preventive and clinical services wants mental healthcare services to reach to the maximum number of Indians at an affordable cost to the remotest corner of country causing major positive disruptions in the field of mental and wellness healthcare space in India.

What has been the development path of your establishment? Brief us about the milestones of the organization.

To focus on ways of preventing emotional and mental disorders, I with my team of both clinical and IT professionals, started surveying various groups of people from different walks of life ranging from a common man to corporate employees, college students, nurses, doctors, police, army and paramilitary forces on a software platform with a self-rating questionnaire. Using our clinical and organizational experience we started experimenting simultaneously on the technology platform in order to reach a technology based emotional wellness solution not only for preventing emotional wellness problems but also to detect if someone has an emotional problem and if it is present then the degree to which it is present.

To make a common man understand, I came up with a solution that is globally unheard of by coining the term EMOTIONAL WELLNESS INDEX(EWI). I felt, the way we address pollution in the environment by looking at the Air quality index (AQI) based color code and then based on degree of pollution, government and agencies provides stepwise curative solutions, the same should be for our emotional wellness levels thus looking at EQI color coded results which are green, blue, yellow, orange or red, we can know our emotional health naming it as EWI. Our quest for excellence has led to Digital Mental Health innovation of this century for not only prevention of emotional health problems but also acting as a clinical triage for a layman to understand whether he/ she requires mental health services or not and if required then whether they require help for milder symptoms from a psychologist or for moderate /severe symptoms from a psychiatrist.

EWI is our USP which is a globally unique way of screening millions of people at fraction of cost in an unprecedented way by using technology. NWNT, since its inception has provided screenings for thousands with subsequent emotional wellness solutions and has provided its services to Genpact, Adani group, Fortis Group of Hospitals, and government organizations like CISF, CRPF, Delhi Police and the Indian Army.

Along the way, how do you think about company culture – what is yours, and how do you make sure that you consistently hire for it as you continue to grow?

Our company is unique in a way where both IT & Clinical teams have to daily interact in a collaborative way with a focus being client centricity. The company culture is of openness and everyone is free to express his or her ideas as we constantly have to innovate. We hire either experienced professionals or if we hire raw talent then they are trained by seniors before giving major responsibility.

Q What are the reasons for your success? What does it take to become a successful entrepreneur?

I have been constantly inspired by people who have won against all odds. I always feel a flow of adrenaline when I see or read about great people in various fields. Maybe, I am subconsciously trying to be one of them but I do not think I am successful yet.

To be successful entrepreneur, you have to be a die-hard optimist about your concept and be obsessed passionately about your vision with faith in God that one day, you will hit the bullseye. Also be ready for a roller coaster ride on a train made by you where each day you have to decide where and how to run it ,route may suddenly change or train might come to a sudden halt… but you should be unshaken as train driver for you are not meant to leave it come what may irrespective of the number of other accompanying passengers behavior or attitude…as you have made it to take it your final destination.

So, what keeps you up at night?

A Since last 18 years, I have had a dream to help the masses in the field of emotional & mental health when 7 years back NWNT became a catalyst for the same. My brain works constantly in an obsessive way to see I can make other’s happy emotionally through tech-based solution. Seeing any tech-based services in any field, my mind tries it to connect with NWNT. Any work of NWNT wakes me up at any time of night and only when I have written the solution do, I sleep back. I know I will be like this till I put India (God willing!) on top of global map in the field of tech based emotional wellness preventive and curative solutions

How can we enhance quality of healthcare services in India when not adding to costs?

 Making use of information technology is the only means to do the same with making sure that the healthcare services reach the maximum. Also, to make sure the services are of best quality it’s important to keep a quality check by senior professionals simultaneously innovating and doing researcher and development together with clinical and IT teams in a collaborative manner.

 In a digital world, how will mobility change healthcare?

Digital mobility is increasing every minute with most of us use mobiles and tablets for all our needs. If digital mobility is used in the right way, it can act as bridge between demand and supply of healthcare services by making services available through these devices. For NWNT, digital mobility has been a boon and given us the strength to screen thousands of people simultaneously through link-based analysis in which anyone can be screened at any time at any place in any digital mode.

By 2025, how will our healthcare delivery system change? What roadmap you have laid for the same?

The healthcare system will change drastically by 2025 both in Govt and private sector. Hard copies will be much less used in comparison to cloud based soft copies. With AI and machine learning giving doctors’ algorithms on various diseases and corresponding medical options at a much faster pace leading to a faster turnover and higher satisfaction levels of patients in getting more precise medicine than today.

Our Roadmap is to work at both preventive – emotional and curative – mental aspects of emotional wellness from an individual to the whole organization. We plan to use technology and constantly innovate with the aim of actually helping organizations in quantification of emotional wellness issues first and then guiding them for resource allocation for providing solution. Since there is dearth of mental health professionals, we plan to train them using technology with constant upgradation in the number of trained resources as time passes by. We are looking at global disruption in the emotional wellness segment through NWNT as this is best possible IT enabled clinical cum social innovation ever in the field of mental health ever since humanity has existed.

What advice would you give for future ‘Doctorpreneurs’?

My advice to future ‘Doctorpreneurs’ is to make use of technological advancements in their everyday work. In the area of mental healthcare, it can be of great help in managing shortage of human resource, difficulty of access to healthcare, increased cost involvement, stigma of mental health issue and diagnostic issues. And if any doctor is planning a start-up, he should be used to the term ‘CPR’ as a start-up might require ‘CPR’ many times but for a solid start-up founder ‘CPR’ stands for Consistency, Persistence and Resistance to failures when you are going where no one has gone before.

Profile of Dr. Sandeep Vohra

Dr. Sandeep Vohra, a MBBS from UCMS – 1989 completed his post-graduation in Psychiatry from LHMC, Delhi in 1994.  Sandeep is the founder & CMD of No Worry No Tension Healthcare Pvt Ltd. which started in 2011 and CMD of Vohra Neuropsychiatry Centre Pvt which started in 1997 Currently, Sandeep is a Senior Consultant Psychiatrist & Psychotherapist with Indraprastha Apollo Hospital and BLK Hospital, New Delhi & Chairman of the Parliamentary committee with the Indian Psychiatric Society. Sandeep has more than 25 years of experience of clinically treating emotional and mental disorders ranging from anxiety to depression, bipolar mood disorder, OCD, Schizophrenia in adults to child & adolescent disorders like ADHD, Autism & Learning disorder. He treats either by medicines or by counselling or both as per the requirement of the case. Sandeep has done more than one thousand TV appearances on various behavioral, social, emotional & psychological/psychiatric issues in various leading National TV News channels besides articles & quotes on similar topics in various leading dailies and magazines. Sandeep held Offices in the Past for Professional Bodies under important positions such as the President of Delhi Psychiatric Society, Secretary of Delhi Psychiatric Society, President of Indian Association of Private Psychiatry Delhi Chapter and Secretary of Indian Association of Private Psychiatry Delhi Chapter. Dr. Vohra has won awards such as “Outstanding contribution in the field of Psychiatry” by Indian Association of Private Psychiatry, Delhi in June 2018 and for “Technological Innovation in the field of Emotional and Mental wealth”, by World Mental Health & Wellness Congress, with ET Now, in February 2019.

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Dr. ManjiriBakre, CEO & Founder, OncoStem Bringing a tide of change in cancer treatment with CanAssist Breast https://theceo.in/2019/05/dr-manjiribakre-ceo-founder-oncostem-bringing-a-tide-of-change-in-cancer-treatment-with-canassist-breast/ https://theceo.in/2019/05/dr-manjiribakre-ceo-founder-oncostem-bringing-a-tide-of-change-in-cancer-treatment-with-canassist-breast/#respond Sat, 25 May 2019 07:16:00 +0000 https://theceo.in/?p=62461 Dr. ManjiriBakre, CEO & Founder, OncoStem Bringing a tide of change in cancer treatment with CanAssist Breast The older principle of ‘one therapy suits everyone’ has become obsolete in the field of cancer treatment. With better survival rates and outcomes, better diagnostics and more treatment options, we are finally observing a changing cancer-care landscape. We are walking […]

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Dr. ManjiriBakre, CEO & Founder, OncoStem Bringing a tide of change in cancer treatment with CanAssist Breast

The older principle of ‘one therapy suits everyone’ has become obsolete in the field of cancer treatment. With better survival rates and outcomes, better diagnostics and more treatment options, we are finally observing a changing cancer-care landscape. We are walking into an era of advancements in ‘personalized medicine’ with a better patient-centric approach. On the same line, advancements in breast cancer diagnostics and treatment has sprouted as a story of progress, with monumental leaps forward they have resulted in millions of women surviving breast cancer. The most commonly diagnosed and the second leading cause of cancer-related deaths among women worldwide is Breast Cancer. Fortunately, cancer research is running at full speed, fuelled by all the technological advancements, but it’s not enough. While more work remains, there is an influencer quietly devoting her time and expertise for the care of the most common malignancy in women, Breast Cancer.

Dr. ManjiriBakre, cell biology and cell signaling veteran’s journey towards the noble cause was inveigled by a rough patch–a sudden demise of her close friend, who passed away at a young age of thirty due to breast cancer within two years from the diagnosis of the disease. “Neither she nor any of us were aware of how aggressive her cancer was, and I wish we knew more to organize ourselves.” Dr. Bakre recalls the incident. She observed the need to dissect the tumor biology more to understand the disease progression/aggressiveness and capacitate the clinician and the patient to understand their disease better and opt for personalized treatment. The unavailability of such tests in India and the whole South-East Asia generated the seeds of leading towards sub-optimal treatment, and that’s how the idea of OncoStem was conceived with a vision of developing and delivering innovative, cost-effective, and reliable prognostic/predictive tests for personalized cancer treatment planning.

Over a career spanning more than two decades, Dr. Manjiri Bakre has done it all. From path-breaking research in the field of cancer and stem cells to founding a start-up, Dr. ManjiriBakre is the proverbial ‘do-it-all’ professional. A hands-on entrepreneur, a researcher, a leader to her team, Dr. Manjiri wears many hats at OncoStem. As the CEO and Founder of OncoStem Diagnostics, Dr. Manjiri brings in passion, scientific expertise, vision, and strategic thinking to her team. Dr. Manjiri Bakre finds her inspiration in every patient whom she sees. We caught up with the superwoman to gain more insights on what compels her to do her best to help the cause.

Tell us something that we don’t know about you.

I was born in Pune and grew up in Mumbai. After completing my Bachelor and Master of Science in Microbiology/Biochemistry at R Ruia College, Mumbai and MS University of Baroda respectively, I enrolled for a Ph.D. in Cell Biology at the Indian Institute of Science, Bangalore. This was followed by 2 post-doctoral fellowships in the US at Mt Sinai School of Medicine and the University of California at San Diego. Post this I worked at the Genome Institute of Singapore in the field of stem cells.

The work experience over a decade plus excellent mentors have been a huge part of bringing this company from setting up a research laboratory to raising the US $9 million in funding from Sequoia Capital and Artiman Ventures to transform my idea into a successful medical test.

What kind of impact do you intend to make in the Indian healthcare space?

We would really like to make an impact on a patient’s quality of life and disease outcomes. CanAssist Breast is our first step towards that. Over 400 Asian patients have accessed personalized breast cancer treatment planning via CanAssist Breast. Our test is cost-effective when compared to other similar breast cancer recurrence prediction tests. We have additional tests in the making for other cancers. If Aayushman Bharat Yojana (PM-JAY) and other private insurances can cover such prognostic tests in a win-win manner for both, it will expedite our products reach the masses and massively improve health outcomes.

What has been the development path of your establishment? Brief us about the milestones of the organization.

OncoStem was incorporated in 2011 with the goal of developing, validating, and marketing innovative products. Towards that goal, we launched our flagship product CanAssist Breast in 2016. The major milestones for OncoStem have been towards each of the main activities such as:

  • Covering the patents across multiple geographies
  • Alliancing with hospitals in India and internationally to sign with us
  • Development and validation of the algorithm underlying CanAssist Breast
  • Obtaining international regulatory approvals for OncoStem’s central laboratory for CanAssist Breast
  • Publishing our science in international peer-reviewed journals.

How can we enhance the quality of healthcare services in India while not adding to costs?

More and more health care service providers must look to reduce costs while also improving clinical outcomes for patients, and technology interventions will serve this dual objective in healthcare. Start-ups work on low budgets and on developing innovative products in a time sensitive manner. India needs more start-ups to bring out cost-effective products. In return, India also needs to support the start-ups with seed funds, expansion plans, clear regulations, tax breaks, etc.which will make them work in an efficient manner. Many such initiatives have begun recently and hope that will help the start-ups.  This will improve the health care access for the vast majority of Indians, including those who are not in tier 1 urban cities. Healthcare professionals must be trained at various levels and must be updated with industry trends, tools, and technologies.

By 2025, how will our healthcare delivery system change? What roadmap have you laid for the same?

OncoStem’s goal is to be the go-to oncology diagnostic company with a panel of innovative tests required for personalized treatment planning for multiple cancers. Our first focus is breast cancer and CanAssist Breast is launched in India and near India markets. We are working on automating CanAssist Breast end-to-end so that we can package it as a kit to be performed at respective hospitals. This will help us to increase the footprint in reducing turn-around time as the business grows. We are entering into Asian markets this year, and this will be followed by launching CanAssist Breast in the Middle East, Europe, and the US.

What advice would you give for the future ‘Doctorpreneurs’?

With rapid innovations in the healthcare industry ‘Doctorpreneurs’ must address existing challenges and introduce new efficient medical tests, and therapies to treat patients. They must embrace the latest industry trends and new-age technologies to solve a real world problems. Today, we need ‘pain killers’ and not ‘vitamins’. I would really like to advise that Doctorpreneurs understand this concept and work towards solving real-world problems which- ‘need to be solved, add value’ and improve quality of life than solve a ‘nice to have’ mere incremental problem.

Founder’s Periscope

Nestling more than 20 years of experience in research and technology while practicing in India, the US, and Singapore, Dr. Bakre has worked in academia at Mt. Sinai School of Medicine, NYC and Moores Cancer Center, UCSD and in the industry as well. The last job at a MNC involved the development of Point of Care diagnostics. She has won many awards including Young Scientistand Best entrepreneur- women in STEM, has published in Nature Medicine. She also has multiple patents to her credit.

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Dr Kaberi Banerjee, the leading lady spearheading Advance Fertility & Gynecology Centre with a passion for healing infertility https://theceo.in/2019/05/dr-kaberi-banerjee-the-leading-lady-spearheading-advance-fertility-gynecology-centre-with-a-passion-for-healing-infertility/ https://theceo.in/2019/05/dr-kaberi-banerjee-the-leading-lady-spearheading-advance-fertility-gynecology-centre-with-a-passion-for-healing-infertility/#respond Sat, 25 May 2019 06:20:44 +0000 https://theceo.in/?p=62458 Dr Kaberi Banerjee, the leading lady spearheading Advance Fertility & Gynecology Centre with a passion for healing infertility Motherhood is the most beautiful phase and it has been a real joy for every woman. Truly speaking, it might be physically impossible to count the ways motherhood is an awesome thing to witness. Fertility stories are […]

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Dr Kaberi Banerjee, the leading lady spearheading Advance Fertility & Gynecology Centre with a passion for healing infertility

Motherhood is the most beautiful phase and it has been a real joy for every woman. Truly speaking, it might be physically impossible to count the ways motherhood is an awesome thing to witness. Fertility stories are always crafted with emotions and uncertainty – they might revolve around childless couples who would make great parents, thrifty insurer s who refuse to pay for treatments even though infertility stems from a medical problem, and ethical dilemmas that would make Hippocrates’ head spin. Today in vitro fertilization (IVF), which was once a mysterious procedure for infertility has practically become a household word. To bring more efficiency and certainty in the fertility system, the genesis of Advance Fertility & Gynecology Centre got rooted in 2015 with a vision to offer comprehensive infertility treatment services [Treatment of fertility till delivery].  Furnishing high-quality services & patient care under one roof while devoted solely to the management of childlessness, Advance Fertility proudly offers the most economical services corresponding to world-class standards.

 In a short span of time, Advance fertility has positioned itself strongly among the handfuls of reputed family clinics. Achieving national recognition and acknowledged for its clinical excellence, Advance’s endeavour sets an example of success. Today with a team of internationally trained and experienced staff dedicated to helping patients achieve their dream of having a baby, Advance’s customer-centric approach has seen great success and built a name for it by reaching out to a considerable number of patients. “Dr Kaberi & Dr Bhavana are next to GOD for us. Words cannot explain our feelings for them.” In a true manner, these patients’ words speak volume about its quality and customer service and testify the efficient & evidence-based fertility treatments such as IUI, IVF, ICSI, IVF Pregnancy etc with utmost care provided to the patients.

There is always something to take from the treasure of a person who has built up his/her expertise and became a recognized name in the industry. Passionately committed to transforming health care using effective and efficient technology, Dr Kaberi Banerjee steered AFGC to harness advancement in accelerating positive transformation. We sat down with the leading lady to gain more insights.

Edited Excerpts

What motivated you to start your venture? How did the thought come up?

I was trained in MBBS, MD, from AIIMS & my Commonwealth fellowship in IVF from London, U.K. Then I came back to India and I was the head of IVF department of various corporate hospitals in Delhi. In 2014, I decided to start my own centre to have the independence to provide the best clinical, scientific and financial advantage to my patients. As IVF may need multiple attempts and if I don’t have the decision power to give them free or discounted package many patients may be left with unsuccessful results and that’s how my journey as an ‘entrepreneur’ started with Advance Fertility & Gynecology Centre back in 2015.

Digital health has seen a major transformation in the past few years. What impact has it had on your company?

It has a big impact, as nowadays, all patients search the web before deciding their doctor or clinic. It has a big impact on customers/patients in deciding whom to choose.

What do you think is the most important thing providers should consider when looking for patient engagement solutions?

In our field, it is the quality of service and pregnancy rates. We have to give them excellent pregnancy rates at a reasonable cost and also hands hold them through their IVF journey, sometimes multiple times.

What kind of impact do you intend to make in the Indian healthcare space?

I want to illustrate that by doing the transparent practice you always stand to gain. If a patient does not need IVF, do not offer IVF, and if a patient needs IVF, do not give any other treatment.

I also want to make people understand that in IVF to be able to give good results you need a talented team job. There is mushrooming of IVF centres with poor pregnancy outcomes and this should be stopped.

What has been the development path of your establishment? Brief us about the milestones of the organization.

  • We have started with 30 cycles/month and now we have almost 100 cycles.
  • We not only have patients from Delhi but also from different part of countries like Sudan, Afghanistan, Nigeria, America, UK, Saudi Arabia, Iraq and CIS countries.
  • We have 2 more branches, one in CR park and one in Noida. We plan to have different branches in NCR.
  • The motto of my organization is to provide ethical, compassionate best fertility services to our patients.

Along the way, how do you think about company culture – what is yours, and how do you make sure that you consistently hire for it as you continue to grow?

I believe in teamwork, delegation and SOP’s. Our company is divided into clinical, embryology, administration, nursing and Sales & marketing department. The head of each department is given full freedom to decide what is best. We hold weekly meetings to cover up any missing links however ultimately, I am still responsible for all the patients and each department is fully answerable to me.

In our future, each unit will be self-sufficient but will be answerable as far as pregnancy rates and revenues are concerned.

How can we enhance the quality of healthcare services in India while not adding to costs?

Skilled clinicians, embryologists, nursing team, systematic admin team, efficient time management, optimal utilisation of resources and digital technology will lead to quality healthcare without increasing the price.

In a digital world, how will mobility change healthcare?

In the digital world, the whole world has come into our office rooms. We can talk, e-mail, skype with our patients. All planning and management can be done before the patient reaches us. This saves a lot of time and money.

By 2025, how will our healthcare delivery system change? What roadmap you have laid for the same?

By 2025, the majority of healthcare will be virtual especially the diagnosis and the medical advice. The physical presence of the patient will only need for the procedure. Technology will also advance to such a stage to give better pregnancy outcomes.

What are the reasons for your success? What does it take to become a successful entrepreneur?

Hard-work, discipline, focus and composed outlook lead to success. I believe in having the right team. I also firmly believe that the first half of the day is the most effective part of the day and important tasks and decisions are to be done in the first half.

So, what keeps you up at night?

I am blessed in having a healthy day and night cycle. I sleep well at night.

What advice would you give for the future ‘Doctorpreneurs’?

I would say that nothing comes without hard work, it is very easy to daydream. The new generation is addicted to digital technology and has lost touch with discipline, focus and hard work and without this no success is possible.

Founder’s Periscope

Infusing her adroitness as the founder director, Dr Kaberi Banerjee is a home to result oriented, enthusiastic and decisive management persona who holds proven success in infertility and IVF sphere of the healthcare industry. Fostering more than a decade of experience, the leading lady has successfully handled more than 6,000 plus pregnancy cases so far. Her expertise lies in successfully handling complicated cases of repeated IVF failures, donor, and surrogacy.

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Jatin Mahajan, an astute healthcare specialist J Mitra & Co transforming the diagnostics segment https://theceo.in/2019/05/jatin-mahajan-an-astute-healthcare-specialist-j-mitra-co-transforming-the-diagnostics-segment/ https://theceo.in/2019/05/jatin-mahajan-an-astute-healthcare-specialist-j-mitra-co-transforming-the-diagnostics-segment/#respond Sat, 25 May 2019 05:47:44 +0000 https://theceo.in/?p=62423 Jatin Mahajan, an astute healthcare specialist J Mitra & Co transforming the diagnostics segment The year 2018 turned out to be a major milestone for the healthcare sector. The year was marked by various noteworthy developments –Pradhan Mantri Jan Arogya Yojana (PMJAY), Mission Indradhanush, Ayushman Bharat, advancements in Home healthcare, Artificial Intelligence, out-of-hospital digital health-tech […]

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Jatin Mahajan, an astute healthcare specialist

J Mitra & Co transforming the diagnostics segment

The year 2018 turned out to be a major milestone for the healthcare sector. The year was marked by various noteworthy developments –Pradhan Mantri Jan Arogya Yojana (PMJAY), Mission Indradhanush, Ayushman Bharat, advancements in Home healthcare, Artificial Intelligence, out-of-hospital digital health-tech have all seen a boom. Private investments in the sector have also increased. With the line blurring between technology and healthcare, India will soon emerge as one of the most preferred healthcare destinations globally.

A noteworthy name in the healthcare segment is that of J Mitra & C0, India’s leading in-vitro diagnostics company. Lalit Mahajan laid the founding stones of J Mitra & Co in 1969. Carrying the legacy to newer heights, Mr Lalit Mahajan’s son – Jatin Mahajan further strengthened the company’s focus on research and development to ensure that the organization pursue its course in the right earnest. This research-based biotechnology company enjoys a global reach and is the biggest exporter of diagnostics kits and reagents from India, exporting to more than 45 countries across the globe.

As the Managing Director, Jatin has been spearheading the organization for the past 18 years, taking it to its present glory – regional leader, exporter to over 45 countries, and more than 55 patents. Today, Jatin Mahajan is a well-established name in the medical fraternity as a promoter of excellent quality medical diagnostic test solutions for the detection of various infectious diseases. His cost-effective, safe, and international-standards compliant products are used by most of the big names, and his clientele reads like a who’s who of the medical diagnostic fraternity. It is this drive for quality and excellence that has resulted in the company bagging more than 55 patents in this industry, and the title of “India’s Patent King” by Wall Street Journal.

Let’s hear more from the leader himself who envisions a strong position for India as an IVD manufacturing hub on the global map.

Edited Excerpts

What kind of impact do you intend to make in the Indian healthcare space?

The four most important words are – affordability, accessibility, quality and speed. While on one hand, we are focused on decreasing the cost and timeframe of detection, on the other we are focusing on extensive R&D so as to develop newer solutions for other ailments -the focus is on better, faster and more extensive diagnostics.

Information Technology has seen a major transformation in the past few years. What impact has it had on your company?

IT has brought about phenomenal changes and advancements in detection & diagnostics, treatment and monitoring of patients. The focus is on early detection and management.

At J Mitra, we have been singularly focusing on technological innovations to create path-breaking healthcare solutions that are affordable and accessible to all. In August 2018, we launched iQuant, a unique product based on Fluorescence Immunoassay Analyzer technology, that is transforming diseases detection in the rural and semi-rural areas. Launched in collaboration with IIT Madras’ HTIC (Healthcare Technology Innovation Centre), this portable equipment with 9 diagnostic parameters is a state-of-the-art analyser for quantitative and qualitative determination of blood test parameter – that includes TSH (Thyroid Stimulating Hormone), T3 (tri-iodo thyronine), T4 (Thyroxin), Vitamin D, Dengue NS1 Antigen, Dengue IgM, Dengue IgG, HbA1c and CRP test. With this launch, various highly-active and sought-after diagnostic solutions have become available across the country and in the remotest of locations at the fraction of a cost. And we will be exporting the same to more than 45 countries across the globe.

In a digital world, how will mobility change healthcare?

It is a constant move towards mobile detection and management. While the sizes of diagnostics devices are becoming smaller and smaller thus making them more mobile and durable, remote surgeries using internet and robotics is a reality. This scenario will continue to improve further, and our future is limited only by our imagination

By 2025, how will our healthcare delivery system change? What roadmap you have laid for the same?

Both detection and delivery of healthcare are under a constant blanket of change. We will continue to innovate and focus on mobile / portable diagnostics solutions so that we are able to focus on the remotest regions of our country. The point of care has to shift from metros and bigger towns to the smaller towns and villages, and ultimately to the very homes of the consumers. This will continue to be our endeavor and drive all our business strategies.

What are the reasons for your success? What does it take to become a successful entrepreneur?

Business and Social ethics are of utmost importance to us. All business requirements can be acquired, but no organization can survive and flourish for a long time without ethics. The only other aspect is a continuous focus on change and innovation to keep abreast and ahead of the market requirements.

So, what keeps you up at night?

We sleep well, knowing that we are making a difference in the lives of millions. The only business aspect that is probably completely not in our control is research and development. This is a very time-consuming process and realistic timelines can never be established. Break-throughs, at times, take 5-7 years. If there is anything we could change, this would be it.

The Periscope

Jatin Mahajan

Jatin is a regular speaker at Industry forums like ASSOCHAM, AIMED (Joint Coordinator, IVD Group), BIS (Bureau of Indian Standards) as a Principal Member, Sectional Committee, ADMI and Voice of Health. He is also a proud receiver of WHO recognition.

An MBA graduate from the renowned International Management Institute, New Delhi, and continues to be a regular part of the admission and intake process for the institution.

Chronoscope of India’s No. 1 In-Vitro Diagnostics Manufacturing Company

Year Achievement
2018 §    50 years of serving the nation

§    Launched iQuant (India’s first portable state-of-the-art Fluorescence Immunoassay Analyzer – in collaboration with IIT Madras)

§    iQuant procured by the Presidential Estate, Govt of India as part of the in-house medical and diagnostic support system

§  New Products Launch

o   Dengue IgM  Quanti card

o   Dengue IgG  Quanti card

2016 §  New Products Launch

o   HbA1c Quanti card

o   VITAMIN D Quanti card

o   Dengue NS1 Ag  Quanti card

o   T4 Quanti card

o   T3 Quanti card

o   TSH Quanti card

2011 §    Launched Typhoid antibody test
2010 §    Launched Dengue NS1 Ag & antibody Rapid test kit

§    Launched Chikungunya antibody test kit

2007 §    Launched Lepto IgM & IgG antibody test kit
2006 §    Launched 4TH Generation HIV Elisa & Rapid test
§    First time Launch of T.B. Antigen kit
2005 §    Launch of T.B. Antibody test Kit
§    ERP Implementation and Launch of Malaria Kit
2003 §    Development of Therapy Technology Division
2001 §    Hepatitis-B Strip and Card tests launched
2000 §    HCV RAPID Test HCV ELISA Tests launched
1999 §    HIV W.BLOT Test kit officially inaugurated by the then Prime Minister, Shri Atal Bihari Vajpayee
1997 §    HIV ELISA Test Kit launched

§    Hepatitis-B test kit launched

1996 §    HIV TRI-DOT (Rapid Screening test) for AIDS launched in India based on In -house Research and Development
1987 §    Monoclonal Blood Grouping Reagents launched

§    Blood Grouping Reagents launched

§    In-house R&D unit recognized by DSIR, Ministry of Science Technology

1986 §    Digital Lab System launched in India
1981 §    Lab System launched in India
1969 §    Incorporation of the company

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M/S Influx Healthcare Creating the next benchmark within the Indian Nutraceutical market with its 16-quality hallmark https://theceo.in/2019/05/m-s-influx-healthcare-creating-the-next-benchmark-within-the-indian-nutraceutical-market-with-its-16-quality-hallmark/ https://theceo.in/2019/05/m-s-influx-healthcare-creating-the-next-benchmark-within-the-indian-nutraceutical-market-with-its-16-quality-hallmark/#respond Fri, 24 May 2019 10:00:27 +0000 https://theceo.in/?p=62420 M/S Influx Healthcare Creating the next benchmark within the Indian Nutraceutical market with its 16-quality hallmark Quality is not an act; it’s a habit that defines a character and Dr Munir A Chandniwala has rooted this vision very well while laying the bedrock of his entrepreneurial journey. What he instituted 16 years ago at a […]

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M/S Influx Healthcare

Creating the next benchmark within the Indian Nutraceutical market with its 16-quality hallmark

Quality is not an act; it’s a habit that defines a character and Dr Munir A Chandniwala has rooted this vision very well while laying the bedrock of his entrepreneurial journey. What he instituted 16 years ago at a microscopic level with 400 sq. ft. micro plant in Mumbai has schooled into a workspace of approx. 50000 sq. ft. with 300+ employees engaged in daily production activities. Started with a minim powder manufacturing section 16 years ago, Influx Healthcare, with its commitment towards the betterment of all remains at the forefront of the world of nutraceuticals with its market-leading products in Dietary supplements, to include Ayurvedic Medicines, Allopathy Drugs and will be starting with Cosmetic and Personal Care range by mid-2019. Fabricated in compliance with betterment, trust and loyalty, the organization has thoroughly blended the expertise in its departments like Capsules, Tablets, Liquid orals, Softgel, External preparations, Protein bars etc. Adding more stars to its sky, the firm has been recently registered with US FDA for nutrition products.

Shouldering the responsibility of carrying the legacy to newer heights, the sole impulsion and vision of Dr M. A. Chandniwala has spearheaded Influx towards newer heights and established the firm as a highly proactive, robust & diversified organization carrying a strong portfolio of scientifically proven products and an emerging global reach. While drumming up his basic graduation degree of B.Pharmacy, his heart was nurturing a vision to achieve something. Galvanized, he was able to transpire his company from scratch to something commendable. Over the years of hard work and with the right team, he made his company grow manifold in the Healthcare manufacturing sector. Dr Munir Chandniwala has a qualification of Masters of Business Administration, Master of Philosophy and is a Doctorate in Human Resources. With sound technical knowledge about his subject and ability to build a good team around has turned the odds. Well versed with the scientific concept and an ability to produce innovative products, he started M/s Influx healthcare in 2003 with the certifications such as GMP, ISO 22000, HACCP and also is a USFDA registered plant. Fortune shined quickly and M/s Influx Healthcare’s product line became the clear winner within the industry.  With 5 Patents applied under his name, he aims to deliver concept-based products, with innovation, quality and aspires to increase the customer base over the years to come in the field of Nutraceuticals, Herbal & Cosmetics.

Today, Influx has grown to a vista where only a few have reached. What has been fueling the endeavor of this nutraceutical leader? Let’s know from the pacesetter himself. 

What motivated you to start your venture? How did the thought come up?

While doing graduation in pharmacy, I was buttoned down to become an entrepreneur and had the vision to venture out in the healthcare sector. After starting my professional innings in production and marketing, I planned to float a company. Early in the year 2000, the concept of Nutrition Supplements was at the initial stage with only a handful of players.  International market was already aligning for nutritional supplements in the late ’90s. With the prediction of the Indian industry growing in the healthcare sector, in the years to follow, it impelled my vision of entering into manufacturing in this industry space which could be capitalized.

Sports, Gym and Nutritional Supplements have seen a major transformation in the past few years.  What Impact has it had on your company?

Going by a published report, the global Nutrition market is expected to reach $578 billion by 2025 at CAGR of 8.8 %, Demands of Brazil, China, India, South Korea, Poland, Mexico is growing at a rate of 9.7% compounded. Indian Nutraceutical market is expected to grow from $4 billion in 2017 to $18 billion in 2025, which means extrapolates the growth to be 21% every year. Adding more, the awareness of fitness and buying capacity of Indian Market has been growing year by year which means the expense per capita on personal care is expected to grow which makes a great potential market for future. M/s Influx Healthcare intends to invest in this market for the next few years to come.

What do you think is the most important things providers should consider when looking for customer engagement solutions?

Healthcare industry is related to scientific relevance. Exploring Scientific knowledge and adapting it to products is the key.  Also, the customer should be made aware of the pros and cons of the product with their long-term effects. It has been seen that the packaging of products affects the psychological performance which is the key and creates positive vibes for that product. Pricing of the products should also be affordable and penetrative.

What kind of impact do you intend to make in Indian Healthcare space?

We want to create a product mix which appeals to a wide range of customer base. If you divide the Indian customer and their purchasing habits according to the region, the product which appeals will definitely vary. A 1st tier city’s customer will have a different choice of products which will be diverse than the 2nd and 3rd tier city/town. Influx wants to make the product mix which makes maximum impact on various customer bases.

How can we enhance the quality of healthcare products in India while not adding to cost?

Instead, to increase the affordability of products and introducing DPCO, I believe that the government should adopt an effective alternate model – Trade Margin Rationalization (TMR). It is imperative to focus on TMR as it imposes a cap on the margins across the value chain, rather than capping price of products. Industry expert’s recommendations have already been made to the Government of India for trade margins to be calculated on the point of the sale i.e. the distributor, rather than on the landed cost of products. While price caps disincentives innovation -fixing trade margins would restrict how much a product’s price can be raised from the import or manufacturing cost, yet innovation would still be rewarded.

In Digital World how will mobility change Nutritional healthcare Industry?

Businesses must reshape the way they strategize, utilizing technology to find more efficiencies and opportunities for collaboration. Mobility drives digital transformation and opens the world for business. The Access to supplements is on the tips of fingers. With great prospect one can market products on a digital platform and have a bigger customer base, however, the use of supplement should be rational and should be monitored as taking supplements without science and knowledge is no good, rather can have adverse effects.

What is the reason for your success? What does it take to become a successful entrepreneur?

Success is subjective, however, the reason I feel to reach this level of success is the ability to create a good core group of dedicated employees who are working towards the company’s vision and mission.  Also, the product mix which my team have worked on over the years and the strategy of serving many medium scale companies rather than relying on a few large-scale companies has been working.

To become a successful entrepreneur, one should have a clear vision and set goals to be achieved in stipulated time.

So, what keeps you up at night?

The Idea generated and the eagerness to implement it keeps me excited.

What advice would you give for the future ‘Doctorpreneurs’?

As the industry is growing at a good pace, one should try to get into the space of innovative products with good scientific backup. Create a strategy to become a leader in concept rather than being a follower.

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Leadership étude from the Father of Indian Microbiology Business, Dr Gangadhar Motiram Warke  https://theceo.in/2019/05/leadership-etude-from-the-father-of-indian-microbiology-business-dr-gangadhar-motiram-warke/ https://theceo.in/2019/05/leadership-etude-from-the-father-of-indian-microbiology-business-dr-gangadhar-motiram-warke/#respond Fri, 24 May 2019 07:12:58 +0000 https://theceo.in/?p=62398 Leadership étude from the Father of Indian Microbiology Business, Dr Gangadhar Motiram Warke  He rooted biotechnology in a foundation of focused determination and nurtured it with a passion for discovery and an effort to push the boundaries of biotechnology in India. From a pilot phase project kitchen startup to establishing a global brand with presence […]

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Leadership étude from the Father of Indian Microbiology Business, Dr Gangadhar Motiram Warke 

He rooted biotechnology in a foundation of focused determination and nurtured it with a passion for discovery and an effort to push the boundaries of biotechnology in India. From a pilot phase project kitchen startup to establishing a global brand with presence across 150 countries, Dr Gangadhar M. Warke schematized the voyage of Indian Microbiological Industry with laying the foundation of HiMedia Laboratories Pvt. Ltd in 1976.

Continually pushing its masterliness to perform at the highest levels, HiMedia’s caravan started 43 years ago to clear the vapor of the Indian Microbiological Spectrum. In yesteryears, without exception, most types of raw materials and culture media for microbiology were imported from the USA and Europe at a very high price. Researchers had to struggle considerably for obtaining the media and allied products on time. Hence, the impulse for developing cost-effective and quality products turned out to a major motivation for Dr Gangadhar M. Warke and he hammered out his direction, along with his wife Mrs Saroj G. Warke and Dr Gangadhar’s younger brother Mr Vishnu M. Warke, four decades ago in pursuit of “Make in India” dream and to deliver valuable insights for researchers and scientists who strive to resolve complex genetic challenges. Dr Warke gave up his lucrative pharma career and a cushy job for this noble cause and the journey of the company started with 5-6 products. Today with an all-inclusive portfolio of 7000 products and diversification & flourishing into other fields of Biosciences, the company is focusing on the future with an experienced, passionate team, motivated to continue redefining what is possible in biotechnology.

The R & D unit of HiMedia has been approved by the Ministry of Science and Technology, Govt. Of India.  With the motto, “Quality First” HiMedia is committed to develop and provide excellent quality products and technical service worldwide. HiMedia has necessary Quality Certifications such as ISO 13485: 2016, ISO 9001: 2015, ISO 27001:2013 and WHO GMP in place. Our Microbiology Testing Lab is NABL accredited and establishments registered with USFDA and we supply IVD, CE marked products that are registered in Europe.

HiMedia’s Information Technology Department is as long-standing as the company itself. Company’s co-founder Mrs Saroj Warke, herself an engineer from Pune University has a sizable team working under her directorship to achieve all programming, monitoring and publication goals. HiMedia achieved a unique distinction of being the first implementer of Suite on HANA (SAP ERP on HANA) in India in 2014. Besides customizing the life-science requirements in SAP HANA, it has churned out many applications and products to meet the ever-growing requirements of R & D, Inventory, QA, Manufacturing, Distribution, Designing and Publishing to have a lead in the operational edge. This department has been a key enabler for the company’s exponential growth over the past decades, holding efficiency at an optimal level.

Shouldering his responsibilities with all sincerity and commitment, Dr G M. Warke is continually broadening his vision, spectrum and role in spearheading the organization. The Founder and CMD of the company, Dr G. M. Warke is M. Sc. and Ph. D. Microbiology from the Mumbai University. He himself has been instrumental in innovating over 7000 Biosciences products including microbiological media for our country. His immense knowledge and amazing command over microbiology recipes led to HiMedia’s historic contribution to the world of microbiology. Due to which, he is referred by the patrons as “Father of Indian Microbiology Business”. Novel and unique Biosciences products of HiMedia have always been appreciated globally over 150 countries for excellent quality, accuracy, and reasonable prices. HiMedia always has been on toes to invent quality products that are rapaciously used in hospitals, clinical studies, agricultural industry, pharmaceuticals, food fermentation, and processing industry, environmental care, cosmetic, dairy, water sanitation, educational and research institutes.

Right from launching its first product Vitamin B12 assay medium in the market four decades ago to innovating various unique indigenous products like HiVegTM Media (animal free media), HiCynthTM (TSE/BSE/GMO risk free chemically defined media), “HiEncapTM” (pre-weighed Encapsulated Dehydrated Culture Media), HiFastTM  (water testing kits), Enhanced variety of Primary cells and stem cells media (ATC media), Harmonized Media, Chemically defined serum-free media (CDSFM), Molecular Biology Kits, Agricultural based products, PCR Machine and kits, HiMedia’s technical team has been working hard achieving each goal under the leadership of Dr G. M. Warke.

So how does one find all these marvellous features in one individual? It is nearly impossible. In this interview, we get up close to Dr G. M. Warke’s life as an entrepreneur where he talks about his challenges in life, how passionate he is about his line of career and well, also note the answer at Question in which he gives a great piece of advice to all entrepreneurs.

What has been the development path of your establishment? Brief us about the milestones of the organization.

HiMedia is the largest media, reagent & kit manufacturer in the world for the fields of Microbiology, animal & plant tissue culture, Molecular Biology, Agriculture and Hydroponic. Being a technology-driven company, research and innovation have always been its prime aim and base of the company. It is always considered essential for the changing global demands.

HiMedia is accounted and has been listed among the top three brands in the world, in the most prestigious organizations such as the American Society of Microbiology publication titled ‘Handbook of Microbiological Media-Fourth edition’-CRC & ASM press by Ronald M Atlas, 2010. This value creation that we have done for our nation is our major achievement. HiMedia has been the recipient of several prestigious awards such as Rajiv Gandhi National Quality Award (2006 and 2011) and so on. Recently, HiMedia received most prestigious “Pride of Maharashtra Award” under the category of “Best Company of The Year Award” for 2018 and “BRAND AMBASSADOR OF MAHARASHTRA for 2018 (Category: Research & Innovation)” by Maharashtra Industrial and Economic Development Association (MIEDA).

What kind of impact do you intend to make in the Indian healthcare space?

Pharmaceutical and health care industry understands useful and harmful microbes, their role in disease & in climate change, their life cycle with respect to molecular genetics and biochemical & physical parameters, their susceptibility for antibiotics & drugs. They use this information to answer many important global questions by developing new therapies. Right from studying disease-causing agents to clinical testing/trials of drugs, different varieties of high-quality media and other raw materials are demanded in a huge quantity by pharma and health care industry. In short, the quality and cost of media and raw materials can eventually decide the total cost and quality of the final products of pharma and health care services.  If pharma and healthcare industry get the best quality of raw materials and media at reasonable costs, ultimately that will have its share in making affordable healthcare products for the common man.

For this reason, at HiMedia we have always tried and developed cost-effective best quality media and raw materials using our state-of-the-art manufacturing facilities. And we promise to do it persistently through our research and innovation. HiMedia is in a massive growth phase and is an aggressively growing company in all Biosciences segments. Hence the extended family of HiMedia will continue to grow in service to the humankind. Innovation is in the DNA of HiMedia. Teamwork and innovation will always keep HiMedia at the frontiers in Biosciences.

What are the reasons for your success? What does it take to become a successful entrepreneur?

HiMedia understands the pain and sufferings of our scientists, researchers, and all the end users.  Hence as mentioned earlier, HiMedia is not just a business, it’s a Mission for the entire HiMedia’s extended family and it works towards it with great passion in order to leave their mark on the nation and in the world at large. Today if we survey any pharmaceutical, biopharma or biotech organisation in India you will find the majority of them use our products and services in some form. It is mainly because of our urge to provide all our patrons high-quality products at the most optimum costs. One more point in our success is that we promptly attend any queries, issue or service requests of our customers and help them to gain more. The strong and deep tech-sales network is one more reason for our success.

What advice would you give for the future ‘Doctorpreneurs’?

Tony Robbins once quoted, “Setting goals is the first step in turning the invisible into the visible”. One must first set up short term and long-term goals and keep achieving those goals one by one with smart hard work and determination. Your every step should be for the improvement of humankind coupled with affordable cost and the quality of the service. We always owe something to the society at large and all our efforts should be aimed in that direction. In fact, we should feel privileged to be able to do so.

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Ragupathy Veluswamy: excelling and enhancing health care in India with GKNM Hospital https://theceo.in/2019/05/ragupathy-veluswamy-excelling-and-enhancing-health-care-in-india-with-gknm-hospital/ https://theceo.in/2019/05/ragupathy-veluswamy-excelling-and-enhancing-health-care-in-india-with-gknm-hospital/#respond Thu, 23 May 2019 12:32:18 +0000 https://theceo.in/?p=62388 Ragupathy Veluswamy: excelling and enhancing health care in India with GKNM Hospital Ragupathy Veluswamy: let us work together in achieving clinical and service excellence for the patients and their families who rely on us. The healthcare industry needs to believe in contribution more than profit and can be achieved with an energetic work environment, a […]

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Ragupathy Veluswamy: excelling and enhancing health care in India with GKNM Hospital

Ragupathy Veluswamy: let us work together in achieving clinical and service excellence for the patients and their families who rely on us.

The healthcare industry needs to believe in contribution more than profit and can be achieved with an energetic work environment, a united team and perfect guidance.  Here, leadership is all about the way a person direct the activities of a group headed for a shared goal. And, Dr Ragupathy Veluswamy, with all the essential qualities, has been an influential role model for the G Kuppuswamy Naidu Memorial Hospital.

Ragupathy has been the CEO of GKNM Hospital, since October 2015. He is a highly accomplished individual with 30 years of experience in healthcare. Being the CEO, he is responsible for overall operations, academic programs and restructuring the organization for growth and expansion.

Ragupathy is a physician executive with Masters in Medical Management from Carnegie Mellon University; Diplomate of the American Board of Paediatrics, American Board of Quality and Utilisation Review Physicians, and a Fellow of the American Institute for Health Care Quality.  He also holds a Six Sigma Black Belt from Villanova University and is a Lean Six Sigma facilitator.

Awards

  • CEO with Highest Quality Orientation by World Quality Congress 2018
  • “100 Most Impactful Healthcare Leader “in 2018 and 2019 at the World Health & Wellness Congress.

GKNMH is a 620-bed super specialty hospital with post-graduate teaching programs, primary care outreach centers and a school of nursing. It is a moral and ethical healthcare institution focussed on providing patient-centric care for the last 66 years with a team of 2054 employees.

To know more about the hospital and Ragupathy, our editorial team discussed with him.

Here are the edited excerpts.

Take us through the factors that led to the inception of GKNMH. What has been the development path of the organization?

Providing “Humane Healthcare”

GKNMH started its service to the community in 1952. Its origin goes back to 1930.

 It was the time when G. Kuppuswamy Naidu’s step-sister was expecting her first baby.  After complicated labor, Smt Rajammal and the baby girl died. G. Kuppuswamy Naidu was greatly shaken by these two tragedies and vowed to help women.  He dreamed of a hospital to care for mother and the new-born child.  But before he died, he had seen to it that money was set apart for this noble cause. His brother and sons transformed his dream into reality.

The baby steps with which the institution has covered many miles developed into leaps and bounds with milestones becoming the page markers in the history of the Institution.

  • June 1952: G. Kuppuswamy Naidu Memorial Hospital was inaugurated
  • May 1954: Gynaecology block was inaugurated
  • June 1958: Cancer block was opened
  • November
  • 1979: LRG Naidu Memorial Cardiology Research Centre & Clinic was inaugurated
  • 1984: The Institute of Nursing was established
  • May 1995: Veerapandi Rural Education & Medical Center was inaugurated
  • November 2002: RAKSHA was initiated
  • July 2004:  Jayavarthanavelu Rural Tribal hospital was inaugurated
  • September 2006: First Kidney Transplant operation
  • May 2008: Inauguration & Exchange of  MoUs for Telemedicine
  • GKNMH was accredited by NABH Quality Council of India for 3 years
  • 2019: India’s First Philips EpiQ CVx Premium Echo Cardiography System in GKNMH

From the time of its inception, the Institution has grown to be a “Name” in the healthcare industry – following the very basic principle of its founding-father, to provide humane care.

Digital health has seen a major transformation in the past few years. What impact has it had on your company?

Digitization is the rule of thumb in any field currently. The implementation of technology is a cost-effective and compelling method to connect hospitals in the cities as well as rural regions. Although there are healthcare challenges, the good news is that we have innovative solutions to address them.

We, at GKNMH, are always on the lookout for the latest in the medical field and keep ourselves abreast of all the medical masters with the latest medical equipment and technologies.

Major factors, providers should consider when looking for patient engagement solutions.

The current scenario in healthcare delivery requires a paradigm shift from acute care to the promotion of health requiring a holistic approach. Patients no longer see physicians as “God”, but more of a partner in enabling to return to health. Improved communication, application of modern scientific knowledge coupled with an innate understanding of patient will help to create a trusting atmosphere.

Throw some light on your company culture.

We are a 66 years old organization with established culture originating with the basic need of providing healthcare in a compassionate manner. Our employees believe that every patient should be treated as our own family member, consistent with our brand – “We care – It Shows”.

How can we enhance the quality of healthcare services in India while not adding to costs?

There is significant scope for enhancing healthcare services. The government’s expenditure on the health sector has grown to 1.4% in FY18E from 1.2% in FY14. While the government is keen on addressing healthcare, it is also the equal responsibility of the private players to make it possible. When the Government takes an active part in providing healthcare to the public, joining hands with the private sector, costs will come down to provide a balanced healthcare system.

In a digital world, how will mobility change healthcare?

In an interesting read – “New roads to the health care of tomorrow”

The future of mobility will bring dramatic change to the health care sector. The way people and goods travel from point A to B heads toward a future expected to be increasingly characterized by shared, autonomous, and seamlessly integrated mobility.

Feather in the Cap of GKNMH

Our transparency and quality of service are well acknowledged by the community as evidenced by the recognition we receive:

  • “Best Private Hospital in Tamil Nadu” by FICCI, Tamil Nadu in 2013
  • ‘India health Care Award 2013’ by ICICI Lombard  and CNBC in 2013
  • ‘Scroll o Honour – 2011’ by National Board of Examinations
  • The Pinnacle of Service Award in 2008
  • Vocational Excellence Award for RAKSHA
  • Service Award for ‘Gift of Life’ surgeries

By 2025, how will our healthcare delivery system change? What roadmap you have laid for the same?

India’s healthcare industry is one of the fastest growing sectors, and it is expected to reach $280 billion by 2020. Furthermore, the healthcare market can increase three-fold to Rs. 8.6 trillion by 2022. The Government of India is planning to increase public health spending to 2.5% of the country’s GDP by 2025.

With all of the above said, we at GKNMH, are constantly updating ourselves and function with great ease adapting to the changes, improving our strategies to deliver wholesome healthcare to all strata of the society at affordable costs.

So what keeps you up at night?

In a country like ours with the population of a staggering 1.3 billion people – we do not have well-established, well-funded public insurance programmes. When people are struck with severe disease, and despite selling and spending the last of their properties, the patient dies; the family is left in the streets, losing everything. This scenario plays in my mind – keeping me awake at nights, wanting to change it earnestly.

Advice for “Doctorpreneurs”

I advise the future “Doctorpreneurs” to move from a focus on acute care to the promotion of health, understand our patients’ conditions, their needs, and socio-economic issues, see and use technology as an enabler, and work in teams to coordinate care.

 Finally, realize that NOTHING can replace the thinking, experience, and skills of our healthcare practitioners.

 “The only way to do great work is to love what you do.”

This is what the GKNM Hospital Staff is about.

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Dr Muthukumaran Jayapaul Creating a Path Towards a Healthy Hormonal Balance with Arka Center for Hormonal Health Pvt Ltd https://theceo.in/2019/05/dr-muthukumaran-jayapaul-creating-a-path-towards-a-healthy-hormonal-balance-with-arka-center-for-hormonal-health-pvt-ltd/ https://theceo.in/2019/05/dr-muthukumaran-jayapaul-creating-a-path-towards-a-healthy-hormonal-balance-with-arka-center-for-hormonal-health-pvt-ltd/#respond Thu, 23 May 2019 12:14:18 +0000 https://theceo.in/?p=62385 Dr Muthukumaran Jayapaul Creating a Path Towards a Healthy Hormonal Balance with Arka Center for Hormonal Health Pvt Ltd Stop behaving hormonal! Yes, our hormones are always to be blamed for teetering our ‘social graces’ like a pendulum. Our hormones play an important role in all round health – from physiologic activities, growth, metabolism, appetite, […]

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Dr Muthukumaran Jayapaul

Creating a Path Towards a Healthy Hormonal Balance with Arka Center for Hormonal Health Pvt Ltd

Stop behaving hormonal! Yes, our hormones are always to be blamed for teetering our ‘social graces’ like a pendulum. Our hormones play an important role in all round health – from physiologic activities, growth, metabolism, appetite, puberty and fertility. Hormones are not limited to estrogen, progesterone, and testosterone, well, knocking down with a feather, our body host a plexus of around 50 different hormones, balanced properly. With changing lifestyles, unhealthy behavioral choices, chronic stress, genetic factors, hormonal imbalance lurks in our daily lives and let humans experience hormonal disruptions.  Conditions like diabetes, thyroid disease, PCOD and other lifestyle diseases create havoc in our system, making us wonder what’s wrong with the body!

Balancing hormones isn’t an overnight journey; it’s a bit-by-bit voyage which requires you to be well versed with your body and how it reacts to keep this unique hormonal network happy. Today, the reasons for hormonal imbalances have become heavily stained in today’s world with our unnatural lifestyle. Unfortunately, most of the hormonal imbalance cases are often treated with hormonal therapy. Dismally, this does not solve the underlying problem. And there is someone who knows better to get your hormonal levels back on track – Arka Center for Hormonal Health. After completing his basic under-graduation in Medicine, Dr Muthukumaran Jayapaul moved to the United Kingdom for his post-graduate training MRCP (UK). After getting his hands on MRCP (UK) he completed a research MD degree from the University of Newcastle-upon-Tyne in Diabetes and Genetics. Making headway for his 5-year super-specialist training program in Endocrinology and Diabetes, he was further awarded the coveted CCT in Endocrinology and Diabetes. Flying back to his homeland, he started his professional journey as a Consultant in Endocrinology and Diabetes in Chennai. Observing the scantiness of a well-established tertiary level specialist center for Endocrinology and Diabetes, Dr Jayapaul started Arka Center for Hormonal Health in 2011. At present, Arka now serves as a referral center for Tamil Nadu and parts of South India for adult and pediatric endocrinology with its proven prowess in advanced personalized endocrine health care to patients with hormonal disorders with a holistic approach. What makes Arka more acclaimed is catering to additional services such as Dynamic hormonal testing – which is only done by a handful of institutes in the country.

The journey of the brand from a small set-up to an effective community service provider

  • Establishing a fully automated hormonal laboratory– which is able to provide most test results within an hour – while the patient is on site.
  • Dynamic Hormone testing facilities – where we check functioning of various glands by providing hormonal stimulation and suppression in controlled conditions by using drugs or hormones.
  • Catering facilities such as FNAC of Thyroid, Nutrition services, Cognitive behavior therapy and Daycare facilities are also available at the center.

Walking on its endeavor to ensure superior quality results by ensuring standardization of all processes, Arka is bringing its vision of providing complex endocrine care with integrity, compassion under the light in a pleasant approachable atmosphere to Chennai.

It’s not easy to be a trailblazer; what stands as the key components behind Arka’s astounding growth? We sat with the Managing Director and Consultant Endocrinologist, Dr Muthukumaran Jayapaul to find out. Here are the edited excerpts

What motivated you to start your venture? How did the thought come up?

When I moved to the United Kingdom for my post-graduate training, the aim was to bring home the international expertise gained in the developed world back to India. Hormones affect people in intimate ways and so need to be discussed respectfully. Sadly, hormones are too often made to seem mysterious and scientific information about them is treated almost as if it has to be kept secret. Hence, we work with a positive mission: to show that hormonal problems are not imaginary, that they can be understood scientifically and be successfully treated. Our aim was to focus on all patients as individuals and provide every patient with an individualized plan for their medical, emotional, social and spiritual needs. Endocrinology as a specialty offers a choice of bringing this area of medicine out of a big hospital into a smaller individualized and more personalized set-up. Hence Arka was set-up as a daycare facility, with areas of excellence in Endocrinology and Diabetes at a national and international level. We create life-long relationships by changing the way health and health-care are delivered in our communities. We are proud to serve patients, meeting the challenge of their complex medical needs, at the same time with no compromise on quality and safety of care. We will lead our industry in setting standards, developing and delivering the next generation of consumer-driven health care. We bring respect, openness and honesty to all our encounters with patients, families, employees and support the well-being of the communities we serve. We pursue breakthrough medical advancements and practices to deliver superior clinical outcomes.

Digital health has seen a major transformation in the past few years. What impact has it had on your company?

As a company, we have been fully aware of digital health and its impact on the medical industry. Since inception we have an electronic database of all our patients for storage of data, use it to provide and enhance clinical care and offer support in emergencies. Our data is stored on the cloud and we are able to use data from anywhere in the world. Artificial intelligence (AI) has already become a reality in diabetes management. Diagnosis of diabetic retinopathy using AI is already in our clinics and soon to become a standard of care. Multiple health apps and augmented reality are changing the way we interact with our patients and offer new age solutions.

What do you think is the most important thing providers should consider when looking for patient engagement solutions?

Accessibility, accountability and patient-centered services are the key factors in providing effective chronic disease care. This should happen on top of evidence-based clinical care provided by expert clinicians who can assess and identify high-risk individuals who are at risk of complications from their chronic disease. Cost-effectiveness is also a key factor, especially for patients with long-term conditions like diabetes. Over the last few years, medical costs have gradually risen all over the world and it has a key impact on compliance of the patient to the prescribed therapy. Other modes like lifestyle modification apps, health awareness camps, establishing networks within clinical teams and educational courses for patients will be of added value to the system.

What kind of impact do you intend to make in the Indian healthcare space?

While the population growth rate for India has steadily gone down, it is interesting to note that our population is ageing faster than previously thought.  It is predicted that people aged over 60 years will form more than 20 % of the population by 2050. This change in the population pyramid is expected to fuel the demand for healthcare in general and particularly lifestyle diseases. Our area of expertise fits in managing chronic diseases such as Diabetes, Blood pressure, Cholesterol and prevention of heart disease. As a health care provider with well-organized processes, we will be able to provide cost-effective patient-centered solutions.

What advice would you give for the future ‘Doctorpreneurs’?

Medical school education is not enough for becoming a doctor + entrepreneur. But at the same time, you need to gain a good amount of experience in your area of interest before you take the plunge. The time and effort to be a doctor is overwhelming and leaves time for anything else. However, begin to develop an entrepreneurial mindset by using materials available and reading outside of your field of interest as often as possible. To develop into a physician entrepreneur you will need education, resources, networks, mentors, experience, support networks and policy partners. At the end of the day – follow your gut instincts when it comes to getting more involved.

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Dr Karan Thakur making healthcare a core value, competency and priority at Indraprastha Apollo https://theceo.in/2019/05/dr-karan-thakur-making-healthcare-a-core-value-competency-and-priority-at-indraprastha-apollo/ https://theceo.in/2019/05/dr-karan-thakur-making-healthcare-a-core-value-competency-and-priority-at-indraprastha-apollo/#respond Thu, 23 May 2019 12:04:34 +0000 https://theceo.in/?p=62382 Journey to Excellence Dr Karan Thakur making healthcare a core value, competency and priority at Indraprastha Apollo In a compass of 23 years Indraprastha Apollo has championed the need to provide an astute health care infrastructure for the developing India. India’s best private hospital for sixteen consecutive years has elevated its capabilities to drive innovation […]

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Journey to Excellence

Dr Karan Thakur making healthcare a core value, competency and priority at Indraprastha Apollo

In a compass of 23 years Indraprastha Apollo has championed the need to provide an astute health care infrastructure for the developing India. India’s best private hospital for sixteen consecutive years has elevated its capabilities to drive innovation and transform healthcare with its adroitness in and an expert faculty. Acclaimed for its quality healthcare services focusing on patient centricity, Indraprastha Apollo has nurtured itself as a household name. As an out-in-front pioneered telemedicine titan in the country, the hospital has anchored its expertise on the vision, chapter and verses of Dr Prathap C Reddy, which reflects the devotion he fosters for the world. A home to clinical expertise with its team of world class doctors possessing a diverse pool of talent, and patient handling, Indraprastha Apollo’s mettle has been acknowledged by Joint Commission International (JCI) by crowing the healthcare chief as the First Hospital in India to be Internationally Accredited consecutively for the fourth time. Leading up to the day of publishing this report, the healthcare leader proudly stands as one of the best multi-speciality tertiary acute care hospitals with over 700 beds in India and the most sought-after destination in SAARC region for healthcare delivery.

Rooting itself as a global brand, a horizon spread across 15 acres with a built-up area of over 600,000 square feet and availability of beds with a capacity to expand to 1000 beds, speak volume about its quality and customer service. Right from the infrastructure to the latest medical technology acquisition, Indraprastha Apollo Hospitals has always kept its patients first and strived to deliver not world class but the world’s best care to its patients since its inception in 1996. What has driven the growth of this flagship healthcare leader?

Well, he is the one who has always been one to roll up his sleeves and get to put his tireless efforts to boost Indraprastha Apollo’s progress by harnessing revolutionary changes in the healthcare sector. Surprisingly, he is still at it. He is Dr Karan Thakur, an epitome of those who are more cogent, are outspoken and determined to repair our healthcare system and bringing wellness.

Cruising the voyage of the great

The person shouldering the responsibility of running the ground game for Indraprastha Apollo, Karan is a behind-the-curtains visionary who believes in making progress happen. A natural communicator and a buoyant supporter of digital health innovation, Karan Thakur chairs as the Vice-President, Operations & Public Affairs at the prestigious Indraprastha Apollo Hospitals. Gaining expertise for fifteen years within the healthcare sector, Dr Thakur’s top drawers cover health policy, health communications, operations management and healthcare systems.

Dr. Thakur has led a large and diverse team of professionals as part of his role as a hospital administrator. His experience has given him unique insights into organizational behavior, managing performance, change management and leadership development. Dr. Thakur speaks on these subjects in order to help improve organizational effectiveness and helps develop leadership from the shop floor to the boardroom.  Of particular interest for him has been composition of hospital boards in improving organizational effectiveness, a subject of his earlier dissertation in University.

Educational Path

Having studied Dental Surgery at the Kurukshetra University, he pursued his Masters in Healthcare Management with distinction from the prestigious Manchester Business School, University of Manchester. He has further under Executive Management training at the Indian Institute of Management, Bangalore.

Professional Stint

Dr. Thakur has done extensive work through various roles at Apollo Hospitals, Delhi which included stints as manager of the outpatient services, one of the largest in country; projects development and strategy, where he was instrumental in the company’s growth strategy to increase presence in North India. He successfully managed the acquisition of land, managed the due diligence process and statutory and approvals process for the hospital’s Amritsar and Noida projects. As the service line leader for Transplant Surgery, he was instrumental in making the Group the busiest centre for solid organ transplants in the world. He has extensive experience in hospital operations management, have run one of the largest hospital facilities of the country with over 1500 workforce reporting into him. An expert in crisis communications, he has been instrumental in crafting public relations, media management and communications strategy for the Group.

Establishing Mileposts

Dr. Thakur has worked extensively to create awareness in the field of organ donation and was the co-founder of the Gift A Life initiative, a not-for-profit working to create mass awareness on organ donation in India. He is also part of the NATHEALTH sub-committee on Organ Donation. He was most recently awarded the ‘National Healthcare Leadership Award 2016’ by Arogya Darpan group of publications.

Periscope

Dr. Thakur writes on current affairs and politics and has written for the Times of India, Hindu Business Line, Huffington Post, NDTV, CNN-IBN, NewsRoomPost.com, Pragati – The National Interest Review apart from other publications. He has a fortnightly column on healthcare with The Pioneer newspaper. He has to his credit over a hundred letters to the editor contributions and writes extensively on politics, current affairs and health affairs at www.karanthakur.in. Dr. Thakur is part of India’s first new data-journalism initiative, Health Analytics and has contributed in writing and on speaking assignments for them across the country. Health Analytics (healthanalyticsindia.com) is seeking to improve doctor-journalist interactions to herald more data driven journalism in the country. Dr. Thakur has also co-founded Health Collective, an initiative on mental health awareness that curates information, content and news through crowd sourcing and subject experts.

Dr. Thakur is guest faculty at the Healthcare Management unit of the Manchester Business School, University of Manchester, Tata Institute of Social Sciences’ Health Management program, NIIT’s Healthcare Operations Management and Medvarsity’s Healthcare Operations curriculum.

His other interests include golf, squash, non-fiction reading and Impressionist-era art. He is also the founder of Books4Humanity, a social initiative helping to make books and learning resources more accessible to children from marginalized sections of society.  Dr. Thakur currently resides in New Delhi.

AREAS OF INTEREST:

  1. Healthcare Management
  2. Health Communications
  3. Health Crisis Management & Communications
  4. Strategy & Public Affairs
  5. Health Policy
  6. Public Private Partnerships
  7. Leadership Development
  8. Organizational Behavior and Performance Management
  9. Managing People
  10. Effective Change Management

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Disruptive Health Heroes: An interview with Rupak Barua, Director & Group CEO, AMRI Hospitals Pvt Ltd https://theceo.in/2019/05/disruptive-health-heroes-an-interview-with-rupak-barua-director-group-ceo-amri-hospitals-pvt-ltd/ https://theceo.in/2019/05/disruptive-health-heroes-an-interview-with-rupak-barua-director-group-ceo-amri-hospitals-pvt-ltd/#respond Thu, 23 May 2019 10:56:33 +0000 https://theceo.in/?p=62379 Disruptive Health Heroes: An interview with Rupak Barua, Director & Group CEO, AMRI Hospitals Pvt Ltd There’s an intense amount of patience needed to be a leader in general, and in health care even more so. Health care industry has boomed over the last several years, as evidenced by the number of healthcare ventures and […]

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Disruptive Health Heroes: An interview with Rupak Barua, Director & Group CEO, AMRI Hospitals Pvt Ltd

There’s an intense amount of patience needed to be a leader in general, and in health care even more so. Health care industry has boomed over the last several years, as evidenced by the number of healthcare ventures and rising stats of administrators  who are investing their efforts on things that have potential to change the world, helping in shaping the policy and leading the country’s health-related organizations while remaining behind the scenes, and remodelling the healthcare system.. In this golden age of paramountcy, Rupak Barua who believes that total health comes from harmonizing health and mind found his calling years ago within the healthcare space after seeing a void for something he knew he can assist in.

Acknowledged as one of the most experienced and respected healthcare administrators in Eastern India, words are not enough to sketch down the character and contribution of Mr Barua. He quips, “Even though I feel counting milestones of success is not a wise thing to do, I would like to believe that I have played an important role in changing and improving the healthcare delivery system in Kolkata and Eastern India.” Living up with his philosophy of life, he has taken up new challenges and reached new frontiers, which have contributed to his success. As an active member of several industry bodies, like the CII and the Bengal Chamber of Commerce & Industry, Mr Barua has pushed for a more service-oriented healthcare system, with a focus on technology and merit. Through all these bodies and he has worked towards upholding the spirit of dedication, commitment, and transparency, qualities he believes reflect in one’s efforts to motivate a team. Be it a successful entrepreneur or a professional with the potential to reach the top, these qualities come together in boosting one’s confidence and helping to become a better leader.

We quiz this energetic leader on the ninja skills it takes to heal the problems. He drops his formula for setting goals that are vision oriented.

The crackling of the chat

What has been the development path of AMRI Hospitals?

AMRI Hospitals is one of the oldest chains of hospitals in India, with the unit Dhakuria in Kolkata, started in 1996, being among the first public-private joint ventures in healthcare anywhere in India. The hospital was started by some of the best-known names in healthcare, all of whom had roots in the public healthcare system and were pioneers in many ways. In 2001, the promoters of the Group took up an existing hospital at Salt Lake and added an annexe to it in 2011.

The visionary promoters further set up a new hospital at Mukundapur in 2011, which is undergoing addition of a wing that will significantly boost its capacity. With support from the Group’s visionary promoters, I spearheaded the launch of a new international standard super-speciality hospital at Bhubaneswar in 2014, soon after joining the Group as its CEO. I also led the charge to upgrade the other units of AMRI in Kolkata (Dhakuria, Mukundapur and Salt Lake) with high-end equipment (some for the first time in Eastern India).

What gave wings to your professional venture?

I have learnt since childhood that life is meant for participating in the process of creating something worthwhile, helping the self to grow, at the same time adding value to the society by being actively involved in helping others. Healthcare is one such sector where one can be part of a corporate structure and yet play a role in social welfare. When I came into healthcare it was still in its nascent stage and there were a lot of challenges. My philosophy of life has been to take up new challenges and win new frontiers. Stepping into the healthcare sector was a turning point in my life and the more challenges I faced, the more motivated I became. I took up challenging tasks one after the other and met these challenges successfully, which helped me to earn a name for my problem-solving role and bringing about a new era in the healthcare sector in Kolkata.

Digital health has seen a major transformation in the past few years. What impact has it had on your company?

With the world taking a major leap forward through digitisation, which has taken up almost every aspect of our lives, even as a healthcare service provider, we have had to take a fresh look at all aspects of our services, from regular operations to patient relations to providing value-added services. Digitisation of healthcare has also changed the ideas of telemedicine and we are looking at newer ways to address. We have already put up our admission and discharge services on the intranet so that details of a patient are available at the fingertips of whoever has access. We are also in the process of turning all our prescriptions and test reports online across all five units, making it easier for both doctors and patients. We are pushing forth with a strong social media presence so that people get to know about the quality services we provide. We also have a dedicated team to focus on digital marketing, not just in India but even in neighbouring countries like Bangladesh, Nepal, Bhutan, Myanmar, and Afghanistan.

What do you think is the most important thing providers should consider when looking for patient engagement solutions?

All providers should put the most stress on proper and seamless service, besides ease of access to quality care at a value for money rates. The key to ensuring patient relations is to push for a service-oriented healthcare system, with a focus on technology and merit. In terms of patient engagement, we are always looking at offering the best in class services with affordability.

What kind of impact do you intend to make in the Indian healthcare space?

My goal has always been to push for affordable yet quality healthcare to patients. I would like to believe that as part of the AMRI Hospitals and in my role as a representative of the industry in various forums, I have been able to follow through in my approach. While the Indian healthcare space has its weaknesses and needs to improve in some areas, and continuously develop in order to match pace with the rest of the world, the overall scenario offers confidence that we are not in a bad place. In India, we provide almost the same quality and technical support that is available in the developed world but at a much lesser cost. As an individual and as the leader of a large Group, I have always endeavoured to add value to the wider healthcare sector as a whole so that we can make treatments easier and more affordable for people.

So what keeps you up at night?

Being the CEO of a Group as large as AMRI Hospitals has its inherent stress points and I have learnt from the life lessons of people like Warren Buffet and others that even the greatest leader has moments of weakness. These, however, are not what keep me up at night since I believe company performance and the bottom line are by-products of dedication and commitment. I would like to live up to my dream of a healthcare system that is continuously evolving and matching pace with time so that we can provide the best service and care for our patients. I have always believed that healthcare should essentially be the service industry at its best. I would start worrying the day I am not being able to perform to the best of my potential.

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Sanjeev Jain & Sandeep Jain: Manufacturing Excellence for a healthier world https://theceo.in/2019/05/sanjeev-jain-sandeep-jain-manufacturing-excellence-for-a-healthier-world/ https://theceo.in/2019/05/sanjeev-jain-sandeep-jain-manufacturing-excellence-for-a-healthier-world/#respond Thu, 23 May 2019 09:32:26 +0000 https://theceo.in/?p=62376 Sanjeev Jain & Sandeep Jain: Manufacturing Excellence for a healthier world It been observed that there are two major determinants to the success of a new venture. First is the business itself, any new enterprise that serves to cater to a tangible need and has a clear market segment is expected to do well. The […]

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Sanjeev Jain & Sandeep Jain: Manufacturing Excellence for a healthier world

It been observed that there are two major determinants to the success of a new venture. First is the business itself, any new enterprise that serves to cater to a tangible need and has a clear market segment is expected to do well. The second is the people who run it, a business run by individuals who possess set qualities like — passion, creativity, tenacity, risk tolerance, intuition and belief in a purpose greater than themselves, is well on its path to great success. One such pair is that of brothers Mr. Sanjeev Jain (Director, Business Development and Marketing) and Mr. Sandeep Jain (Director, Operations) who together have created the largest Contract Drug Manufacturing organization in India, Akums Drugs and Pharmaceuticals Ltd.

The brothers share a rare camaraderie when it comes to running their company, while the elder brother, Mr. Sanjeev Jain is a people’s person through and through, the younger brother Mr. Sandeep Jain is a stellar for processes and systems. Fortunately for the group, their current roles come as a natural fit to their personalities; the former manages the business development and marketing activities of the firm while the latter is responsible for managing operations at the group’s nine state of the art manufacturing units. Together, under the aegis of their father Mr. D.C. Jain, the brothers have carved a unique place for themselves in the pharmaceutical space.

Akums at a glance

Akums is India’s single largest Contract Research and Manufacturing (CRAMS) organization responsible for manufacturing approximately 11-12 % of all drugs consumed in the country. The organization offers a comprehensive range of services starting from formulation development to market launch all en suite.

  • Contract Research & Manufacturing Services (CRAMS),
  • Formulation & development of Novel Drugs Delivery Systems
  • Loan License
  • New Formulations with DCGI Approvals
  • Institutional business
  • Technology Transfer
  • Technical collaboration and Joint ventures

Akums ten state of the art facilities are equipped to produce all modern dosage forms — tablets, hard gelatine capsules, soft gelatine capsules, powder in sachets, liquid syrups and suspensions, injections, eye/ear drops, ointments, creams, gels, lotions, ayurvedic and herbal preparations, nutraceutical and cosmetic preparations and many more. The company also has several new products under development.

The company began its operations in 2004 with a single manufacturing unit, today, it manufactures products for almost all multinationals and big pharma companies including Sun Pharma, Dr. Reddy’s, Bayer, Ferring, MSD, GSK, Merck, Abbott, Mylan, P&G, Zydus, Torrent, Allergan, Sanofi, Wockhardt, Emcure, Intas, Abbott, Dabur, Lupin, Zydus, Blue Cross, Cipla, Ipca, Glenmark, Hetero, Entod, Novartis, Zuventus to name a few.

Together, under the aegis of their father Mr. D.C. Jain, Sanjeev and Sandeep Jain have carved a unique place for themselves in the pharmaceutical space. With creme-de-la-creme of dedicated pharmaceutical personnel and standardized practices, Akums has been successful in attaining national and international accreditations, the organization is certified with WHO-GMP, ISO 9001:2008, ISO 14001:2004 certificates and various international accreditations, like; ANVISA, Brazil, NAFDAC, Nigeria, FDB, Ghana, PMPB, Malawi amongst others.

Key Strengths

  • Manufacturing Excellence: sustained adherence to quality and compliance. Akums’ facilities undergo more than 15000 hours’ worth of audits in a year by top notch international regulators, multinational firms.
  • Highest Quality Every Time: ensuring that every dosage unit lives up to the most stringent quality standards
  • Unique Technology based Solutions: technologies that enhance patient drug experience
    • Form, Fill & Seal Technology
    • Ready to use Antibiotic Syrups: Pediatric
    • Mouth Melt Powder and Tablets
    • Bi-Layered Tablet
    • Effervescent Tablets & Powder
  • Regulatory prowess: Highest number of DCGI and FSSAI compliance with 650+ DCGI approvals 

Achievements

Akums has consistently strived towards achieving highest standards of quality, at par with international benchmarks. Some of awards presented to Akums for their excellent performance across diverse areas of work and production are:

  • INDIA PHARMA LEADER AWARD by Department of Pharmaceuticals, Government of India
  • National Award for Excellence in Product Quality and Outstanding Entrepreneurship by Government of India
  • Best Emerging Companies Excellence Award and Best Corporate Governance Award by Business Today
  • India Pharma Award for Excellence in Contract Research – Formulation Development by UBM India for 3 years consecutively.
  • The company’s growth and contribution to the pharmaceutical industry earned it a well-deserved position in the list of India’s Next Fortune 500 companies, with an overall sector ranking of 12.

Future Plans

A very important part of Akum’s future strategy is to focus on new technologies that will reduce “patient pill burden”. Akums will continue to actively pursue new tools that will allow them to manufacture formulations with a reduced dosage frequency, for they believe that will not only economize the cost but will have a huge impact on patient compliance, which is still an important factor for the failure of a number of therapies. Akums would continue to invest in new delivery systems that allow for better solubility, bioavailability and release profiles.

In the domestic market, the wellness market is emerging as an important sector; the market demand is veering towards products that actually work to prevent the onset of lifestyle diseases, ageing, stress etc. Another category is that of nutritional supplements, with India topping the charts with one of the most malnourished population in the world, the responsibility is on Akums to develop low cost nutritional supplements and food adjuvants which can help in alleviating key vitamin and mineral deficiencies in the population at large. With their NSF-approved Maxcure Nutravedics Unit, they are in a fortunate position to deliver this. One of their future strategies is to come up with a range of products in the vitamin-mineral, Ayurvedic, liposomal and plant-derived category that are easy to administer and offer no bioavailability or taste challenges.

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