4 Important things to consider while choosing a payroll provider

Are you considering switching to a new payroll provider but hesitant to take a step? You may be concerned about missing any payroll tax regulation updates or losing out on important data while changing the software, but trust us it isn’t complicated at all.

The tip for a successful conversion is a streamlined process that matches your unique needs while minimizing the amount of pressure to get started. When you’re ready to switch, here are some points to keep in mind before choosing a payroll provider-

Payroll cost

Before selecting the provider, you are sure to be faced with these questions in mind-

How much is the price? Is it worth it to buy with the number of benefits involved? Does it suit your budget?

As a small business owner, you don’t want to spend out on expensive payroll services which will burn a hole in your pocket. You want affordable services, guarantee to perform your job with the required expertise, and results without compromising on quality.

Be aware of the hidden fees which might go unnoticed during the initial cost comparison between different providers. Be sure to review a detailed breakdown of the fees to discover any extra charges which the company may ‘forgot’ to mention initially. For example, simply changing an employee to direct deposit or with the entry of new employees, the prices will be subject to change. Make sure to ask questions about your cost beforehand, so that you aren’t surprised in the end.

Customer Support

Some providers will promise the best customer service on their website but when you need them after buying their services, they’ll leave you hanging with customer representatives not being able to solve your complaints or queries. Nowadays, there are other sources where you can check a brand’s reliability and accuracy before buying the services, take some time to have a look at their online reviews from trusted customers, and how many unsatisfied customer queries were solved by the provider.

Companies have no way to alter or influence the reviews they are receiving on Facebook, but they will still be able to hide the reviews. If the reviews are hidden, there is a possibility of something being suspicious.

Many times, companies have automated responses through a bot, or you will be kept on wait for hours to get a response from a real person on the other end. If you ever have questions about payroll, you want it to be resolved immediately without having to wait for long hours and knowledgeable customer representatives on the other end. Make sure you clear these queries with your provider before proceeding to buy his services.

Payroll taxes

Taxes are a reality of life. During this chaotic time, companies have to process their taxes while taking care of providing information to employees beforehand for their taxes.

With payroll tax compliance rules changing often, you want to make sure that your provider will be able to handle this for you. A good payroll provider will have experts on board to review your existing data and catch any potential payroll tax errors.

Look for a payroll software which makes your tax procedure as simple as possible, with easy to navigate forms and processes. Giving employees the tools, they need to complete their annual taxes without any hassle, shouldn’t be a tough job with the use of the right payroll software.


When working with sensitive information, security is the highest concern for any enterprise.

What happens if someone gains access to employees’ private contact details or their social security numbers? That sounds like a nightmare for both your company and its employees.

Security is an inevitable part of choosing trustable payroll software. Important data needs to be accessible on secured services and have a physical backup feature in case of any emergency. You can not go wrong with a provider which protects network access points with redundant firewalls and enforces high strength passwords.

 Choosing a payroll system suitable for your business doesn’t need to be hard, but it does matter that you choose the right payroll provider. Deciding the payroll system for your business depends on factors like the size of your business, budget, and the payroll-related expertise of your employees.

UZIO offers a complete payroll solution for all your HR, payroll, benefits, and workers’ compensation needs with the help of integrated payroll software. Check them out now.

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