HEALTHCARE INDUSTRY AND THE DIRE NEED FOR SUITABLE CRM
In a scenario like the present, when coronavirus is eating away humanity, the healthcare sector always must be on its feet playing one of the most significant roles in the scene today. And to strengthen its ground further is the supporting pillars of technology for it, the CRM applications.
The organizations involved in the healthcare sector today have to manage and take care of a mammoth amount of consumer, and patient data. Playing a pivotal role in collecting informative insights for the management, the hospital administration, marketers, etc, is the CRM you choose to manage all this data for you.
Having said that, quite a number of times these organizations end up picking a CRM that may or may not meet their requirements and wouldn’t be equipped according to their needs, and to avoid this confusion here are a few healthcare CRM suggestions with information (As on their official website) that would take care of all your needs. These CRM’s are designed to weave all the data together for its consumers for an eagle-eye view on every aspect necessary, take a read;
Bitrix24: Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, file sharing, project management, calendars, and more. Bitrix24 is available in the cloud and on-premise.
Veeva CRM: Veeva Medical CRM is designed specifically for medical teams, empowering them to foster meaningful and personalized scientific dialogues informed by a complete view of each stakeholder. With advanced capabilities for planning and coordination of all resources across all communication channels, Veeva Medical CRM is the end-to-end solution you need to engage your stakeholders anytime, on any device. Used by commercial and medical teams, Veeva CRM aggregates unique data across the entire organization’s history with a medical stakeholder, providing greater collaboration and consistent experience. While ensuring that each group maintains complete control over its information, you are always assured of compliance.
Centra Hub CRM: Centra Hub CRM is a fully customizable integrated sales, marketing, and service suite that automates the lead generation, nurturing conversion, and support for growing businesses. One glove doesn’t fit all. Every organization has to meet a different set of demands and requirements while solving customer problems. And hence, they programmed Centra Hub CRM with highly customizable options such that clients can draft personalized solutions that best fit their target audience.
HC1 Healthcare CRM: The cloud-based hc1 Platform organizes live laboratory, genomic, and medication data into personalized profiles at a population scale.
It strives to deliver real-time bioinformatics to power precision testing and prescribing, the hc1 platform uses layers of advanced technology. Powered by Amazon Web Services (AWS), the hc1 platform integrates, normalizes, and enhances siloed data from multiple sources. Their database then organizes that data into account, provider, and patient profiles that streamline complex healthcare relationships. Their analytics clarify trends and patterns, so your team can set strategy, measure progress, and take other actions to achieve high-value care goals.
NexHealth: NexHealth’s real-time online booking is like having a receptionist available 24/7 booking appointments for you. They bidirectionally sync with your practice management software. This means your patients can book with you from your website, Google, Facebook, and Instagram at all times of the day and night without any manual input from your staff.
In a world of high deductibles and high out of pocket fees, patients are shopping for care more than ever. For patients to choose you over competitors, great care is not enough today. You have to give your patients a great modern experience. From your patients discovering you on Google reviews to paying you, NexHealth helps you modernize your patient experience.
PatientPop: This Customer Success Manager ensures your satisfaction and monitors your progress, sending performance updates, and adjusting strategy when needed. The PatientPop Support team is also available to assist, quickly responding to your questions and ensuring you stay on the forefront of digital innovation. PatientPop drives results for practices with a platform they have designed specifically for providers, focusing on the critical areas of practice growth, from a superior web presence and SEO to proven content marketing strategies. All from a single solution. Every digital touchpoint is optimized for both desktop and mobile and ensures a modern, convenient HIPAA-compliant experience. As your practice grows, they leverage their proprietary data to determine the right strategies, while continually evolving their cloud-based offerings, to keep you one step ahead of the changing digital landscape.
Salesforce Health Cloud: They bring companies and customers together and deliver the personalized experiences your customers expect by using the integrated CRM platform that we call Salesforce Customer 360. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more.
VerioMed: VerioMed is an innovative healthcare technology company specializing in cutting edge healthcare software for laboratories and hospitals. Founded in Los Angeles, CA VerioMed’s founding principle was to bring together complete automation & most advance innovation in a single cloud-based platform thus providing a simple low-cost subscription model; helping healthcare providers reduce their large current cost of ownership (CCO) and empowering their business to improve care quality and profitability.
Influence Health: They combine the ability to motivate the right people to seek treatment, connect them with the right providers and systems, and inspire their long-term loyalty by supporting ongoing engagement and quality care. By sharing data across an integrated suite of patient experience solutions — such as dynamic website experiences, online scheduling, healthcare CRM, search engine optimization, targeted advertising, and quality ratings — you can truly understand the modern consumer and build loyalty over time with consistently effective engagement
Evariant: it offers the most comprehensive end-to-end engagement platform in the healthcare industry, reflects continues focus on providing solutions to achieve high-value service line growth, extend patient lifetime value, and improve network utilization and planning.
BSI CRM: BSI CRM adapts to your business, your processes, and your IT environment, and not vice versa. This gives you a clear 360° view of customer data and customer behavior – at any time, in any department and at any touchpoint: on desktops, tablets and smartphones. While BSI CRM wins praise for this flexibility from experts, customers and with CRM awards, the best compliments are received from their satisfied users.
Sequence Health: The Patient Engagement Solutions Company that connects, converts, and manages patients. They provide your healthcare organization with HIPAA compliant integrated systems and services which dramatically increase your patient pipeline from initial lead capture through post-procedure and acute care.
Leadsquared: LeadSquared CRM is fully HIPAA compliant and leverages only HIPAA compliant cloud-based solutions to ensure the privacy and security of patient data. They have met key regulatory and industry-defined requirements for appropriately safeguarding patient information and know everything there’s to know about your patients by tracking their activities and fetching data from other patient management tools. They get to know your patients as people, by weaving information together from multiple data sources. Access patient demographics, social profiles, behavioral data (activity tracking, conversation tracking – phone calls, emails, text messages & walk-ins), medical & appointment history
HumHealth: HUMHEALTH assists physicians in providing effective care management to patients with chronic conditions and increases their revenue through Medicare’s CCM program. It helps individual providers and practices to leverage Medicare’s Chronic Care Management services to generate additional revenue from CCM, improve patient outcomes, and create a patient-centric care plan keeping in mind quality care services. Their solution assists physicians to monitor patients remotely and simplifies the management of chronic care patients. With their solution at the forefront, physicians can improve the quality of care to the patients as well as get paid for the non-face-to-face services under the CMS CCM program.
BrightInsight: Their robust platform is built and ready to accelerate the digital health journey. They are built under a Quality Management System to support regulated products, their medical-grade BrightInsight platform uses software and services to capture, transmit and analyze data from connected medical devices, combination products, apps, Digital Therapeutics and Software as a Medical Device- all in compliance with security, privacy, and regulatory requirements.
Insightly’s health and wellness CRM: Insightly provides customer relationship management software for businesses of all sizes across a range of industries such as manufacturing, consulting, professional services, media, and advertising, non-profit, technology and others. With more than 1.5 million users and over 25,000 companies worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users.
PlanPlus: It helps customers connect productivity with purpose and make their lives and their companies, more organized, more successful, and more meaningful. We are culture experts. They are initiators of Innovation and their primary physical deliverable is software, with the ultimate objective of “Building a Culture of Productivity” with every engagement. They sell either software licenses, or software licenses and services.
We are sure by now you must have picked up software that is of your needs and suits all your essential CRM requirements. Go ahead and make your business easy and more streamlined with any of these above-mentioned applications for healthcare CRM, thank us later.