Listen to their heart to lead them in a better way
Office monotony eats you up and is literally the biggest enemy an office dweller can have. We all have encountered this; the initial days of venturing out our dream job shines bright and with each passing day, everything shuts down, followed by boredom; an alarming sign of our off-track office life, simultaneously effecting an organization’s productivity. Is ‘happy employees’ a myth?
Without a doubt, no!
Every day a new writing piece is submitted to the pyramid of how to keep your employees happy and engaged. And every time the spotlight is being laid on creating a pleasant workplace for the employees for a better engagement. But do employers really care about how happy their employees are? Because a coffee machine or a vibrant design won’t yield happiness for them! Unfortunately, most employers lack the secret ingredients required to make a happy and refreshing workplace with happy employees.
As a leader are you really all ears to what your employees are saying to you? Or you are just a part of the conversation? A key to an effective communication, listening is one of those skills acquired early in life and with time we refine it. Disturbingly, as soon as the communication complexity soars, communication gap is created with more filtration of information and less enhancement of listening skill. The same applies to the corporate world, when an employee joins an organization; an emotional commitment is shaped between the two.With changing office dynamicsand work culture, communication web grows bigger and real listening gets cornered. Collecting wrong opinions about the employees and their motivation somehow damages the soul of an organization. When employees want their voices to be heard, they wish their leaders to not just hear them but listen to them. A professional development and enhanced performance go parallel with the attention, feedback and support from their leader. It’s daunting for a leader to catch the nerve of each employee and know what he/she actually wants. Being quite and giving someone full attention is not listening. It requires much more. One should be knowledgeable of one’s stress and employees’ needs to rejuvenate emotional intelligence. “One-approach-fits-all” has become obsolete in today’s scenario and a research shows that the leaders who do listen to their employees are in a much better position to lead the increasingly diverse and multigenerational workforce.
Spearheading a team of different personalities with different opinions and engaging the members can be challenging to cleanse their skills, stimulate them while nurturing an equivalent environment for everyone.
Key pointers to be considered to actually ‘lead a team’
Maybe the experienced one can administer a task better while accompanying the leader, but the same can alienate an organization’s fresh comrade. Wish for a fresh idea for organization’s next branding campaign? Invite every affiliate to brainstorm and acknowledge the best idea with a reward.
Before rejecting the other ones, make sure you listen to people’s ideas carefully, think through them and let them know what should work and what should not. This simple step would definitely whack away the clouds of misjudgment and misconception between a leader and its team members, leaving behind a clear sky for more open communication.
Respect your employees’ privacy
Ever wondered why we plant saplings at equal horizons? because they depend upon some space to sprout well. In the same address, an employee needs space to perform well. So, it’s high time to give up the job of being a CCTV on your employees to rat them all over and respect their space.
Open the doors to know your people
A beautiful quote says, “Knowing a person is like music, what attracts us to them is their melody, and as we get to know who they are, we learn their lyrics.”
Unless you hold the power like Professor X of the X-Men series to visit someone’s brain, you cannot know your employees personally as well as professionally. Make sure they feel valued by your actions and approach.
Watch out for ‘those’ symptoms
Do try to listen and observe the nonverbal behaviors and clues of the employees to know what goes good for them and what’s not.
Make sure you observe all the eye rolls, mised deadlines, attitude shifts and skipped meetings to know what’s been hiding underneath the shallow faces of your team members! As we all know,
“When Employees are happy, they are your very best ambassadors.”