360 Nautica Tech Ventures: Envisioning global partnership in innovations and technology with uncompromising integrity
Steve Jobs said, “The people who are crazy enough to think they can change the world are the ones who do.” Born entrepreneurs have the vision to identify what people need; when people themselves are unconscious about it.Dr. Tejinder Singh, a renowned serial entrepreneur and a business leader comes from this school of thought. He brings with him a profound expertise spanning two and a half decades and has been the major driving force behind emanationand turnaround of many ventures in Back-office, voice, non-voice, E-BPO, Tech, ITES, B2C, E-Commerce, Ticketing & many other projects. His impassioned entrepreneurial spirit motivates him to shoulder the responsibility of nation building by changing the world around him and making a difference in the lives of the people. Having incorporated so many ventures, he has been instrumental in generating employment for more than 9000 people in GCC till date. His exceptional ability to drive innovation and to instill new ideas in an evolutionary landscape of an emerging economy enforces his inspiring thought leadership. He has established himself as one of the most influential voices in the startup community across India and Middle East for his active participation in mentoring, advising and investing in startups. He chairs the Board of Entrepreneurs’ Organization and IBPN Board (Indian Embassy Qatar Chapter). Forbes listed him as a Business Leader in Middle East for three consecutive years.
Towering demand for development and marketing products all over the globe kindled Dr. Tejinder Singh’s entrepreneurial desire to venture out in this space and eventually brought 360 Nautica Tech Ventures to life along with AartiMahajan and Manik Kinra.360 Nautica Tech Ventures manages two subsidiaries under the hat. While 360 Bytes offer product development support to customers looking for outsourcing their requirements, 360 Digital leadsthe marketing space as a one stop digital shop delivering solutions from customer acquisition to engagement on different digital assets.
The company thrives as one of the most leading Software Development entities in Indian landscape. It has positioned itself uniquely developing a brilliant portfolio that becomes peerlesscovering a broad spectrum ofworld-class services dispensed through advanced technologies. 360 Nautica Tech Ventures has successfully obtained a firm footing in the market for the team’s unique abilities in understanding client’s needs and developing specialized and innovative solutions that would effectively meet customer’s requirements delivering utmost value to them.The cutting edge web-based and mobile software solutions delivered by the firm in the recent past few years demonstrate the firm’s excellent capabilities and reliability in hosting, development and optimization of web applications remotely.
The firm is a home to a highly competent team of skilled, trained and qualified engineers who are equipped with professional expertise to work on a diverse range of complex projects ranging from simple information systems and web sites to complex enterprise type architectures, desktop or web-enabled applications, traditional n-tier and service oriented architectures.The company’s forte encompasses Custom Software Development, Software Maintenance & Support, Web Application Development and Mobile Application Development, Graphic Design, QA Services, Integration Services, IT Consulting, Migration and Porting.
In a conversation with The CEO Magazine, Dr. Singh shares about what brings exclusivity to the company’s services, “360 Nautica Tech Ventures was founded after going through the struggle of outsourcing and partnering with different companies at different stages. This has enabled us with the capability to incorporate those solutions in our delivery execution process to ensure a seamless and cost optimized solution for our customers. Also as a 70 member unit today, we are able to participate in clients’ lifecycle right from brand creation to technology development and customer acquisition.”
- Best Digital SME – 2017 by Government of Qatar
- Awarded for Valuable contribution to IBPN – 2017 by Indian Embassy
- Entrepreneur of the year 2016 by ITP, Arabian Business
- CEO of the Year in 2014 by ITP, Arabian Business
- Listed in Power 50 of Qatar’s Mover & Shakers – 2013
- CEO of the Year – 2010 by ITP, Arabian Business
- BPO Entrepreneur of the Year in 2016 by Asia Outsourcing Congress
- Innovative Leader Award in 2016 – Asian Knowledge Management Leadership Awards, Dubai
- CEO of the Year – Asian Leadership Award – 2014, 2015
- Business Leadership Excellence Award- Asian Leadership Awards – 2013, 2015
- Life Time Achievement Award – 2015 by Global Knowledge Management Congress
- Special Mention – 2011 in ID WORLD International Congress, Milan, Italy
The CEO Magazine chats with Dr. Tejinder Singh – Founder & Chief Executive officer at 360 Nautica Tech Ventures
TCM: How did your organization get started? What was the underlying bedrock idea behind the incorporation of the company?
Dr. Singh:The journey that paved way for the conception of the idea began when we ventured into creating web products around four years back. We looked at multiple options like partnering with a development company, buying one or outsourcing work. We tried different models for the next two years before we could realize the importance of having our own team to support our technology vision in GCC (Gulf Corporation Council). While we were building the team, we started getting enquiries for building products or marketing them for customers across the globe and that’s when we set up 360 Nautica Tech Ventures which today drives 360 Bytes and 360 Digital.
TCM: What is your favourite aspect of being a CEO?What three pieces of advice would you give to youth in the business environment?
Dr. Singh:A business leader is always driven by the passion to achieve excellence and growth which gives him the energy to keep going. It may not be enough to provide all the solutions to your human resource. When they see that their boss is so confident, they know there is nothing to worry about. This is something that cheers you up as well.
Three things young entrepreneurs should take note, in a nutshell are: lifelong learning, share failures, and manage people. Learning never ends in entrepreneurship. Peer-to-pear learning among entrepreneurs is an essential for growth; especially in local businesses and startups.
Budding entrepreneurs should be willing to share their failures as this also goes with the learning aspect. Failures offer valuable lessons for all but learning from others’ mistakes only through observations makes it all the more difficult.
Managing people is a crucial aspect of entrepreneurship. This is the biggest problem that every entrepreneur faces. It appears to be simple; but don’t be deceived. Human being is the most complex machine on earth and one cannot solve all different problems with just one format.
TCM: What was your first product like? What was the same or different compared to your most recent?
Dr. Singh:For me entrepreneurship is all about creativity, fun, doing what I love, solving customer problems, conducting projects, innovating new processes, consulting, developing profitable business units, cash flows, profitability, attain goals and it also envelops long term view of building a self-sustaining organization. Sparsh, which I set up in 2003, summed up all these attributes. It was the first domestic BPO Company to get listed on the stock exchange. More importantly, it generated around10, 000 employment opportunities. Now, at 360 Nautica, some things remain same while some get changed. I work with a team of highly passionate optimistic and thoughtful people who want to make a difference. We can say, the goal remains the same but the approach is different, as far as the entrepreneurship is concerned. It’s always solving one core problem at a time with patience, creativity, focus and passion and being consistent with it.
TCM: How do you learn in your life and what is your biggest dream? Who are your peers?
Dr. Singh: I try to identify opportunities in everyday problems. This is how I come up with business ideas and convert them into successful businesses. To give you one example- people have to wait outside a cinema in a long queue to book tickets; or maybe they do not get the tickets of choice.That is a problem and therein lays an opportunity for me. That’s how Q-tickets – Qatar’s first ever-online ticket aggregator platform came into existence. Today, it is the most popular choice to sporting and entertainment ticketing in the country.
TCM:What do you hope to accomplish within the next year from personal as well as professional point of view?
Dr. Singh: I am looking forward to explore the potential in Social Media, E-commerce, Healthcare, Education, Payment and Collections Management and Internet of things (IOT) in the coming period.