|Brickwork Chairman, Vivek Kulkarni and CEO, Sangeeta Kulkarni by Patrick Lim, Director – Business & Service Excellence, SPRING Singapore in the presence of David Rasquinha, MD EXIM Bank of India, R Mukundan, MD Tata Chemicals Ltd and TT Ashok, MD Taylor Rubber P Ltd.|
Brickwork India has been recognized with the “SMB Star Icon Award for Sustained Performance Excellence” at the Business Excellence 2017 Awards function hosted by CII institute of Quality and Exim Bank, at Hotel Taj Bangalore on Sat, 25th Nov 2017.
This award, considered amongst the highest quality awards in India, was presented to Brickwork Chairman, Vivek Kulkarni and CEO, Sangeeta Kulkarni by Patrick Lim, Director – Business & Service Excellence, SPRING Singapore in the presence of David Rasquinha, MD EXIM Bank of India, R Mukundan, MD Tata Chemicals Ltd and TT Ashok, MD Taylor Rubber P Ltd.
The assessment is based on the “European Foundation for Quality Management (EFQM) Excellence model” which evaluates an organization’s sustainable competitiveness and journey towards excellence. The fundamental concepts of excellence related to Customers, People, Operations and Business are assessed on the following parameters:
- Leading with vision, inspiration & integrity
- Achieving balanced results succeeding through people
- Adding value for customers
- Nurturing creativity & innovation
- Building partnerships
- Taking responsibility for a sustainable future
- Managing by processes
There were 4 levels of recognition based on the total score achieved. It is a matter of great pride that Brickwork received the highest level of recognition of “Star Icon”, across all the Indian SMB’s by scoring over 500 points in its maiden attempt itself.About Brickwork India
Brickwork India was co-founded in 2005 by Vivek and Sangeeta Kulkarni with the pioneering concept of Remote Executive Assistance (REATM) to provide best-in-class Executive Assistant experience to organizations worldwide. This customized business assistance helps organisations to optimize their executive time by freeing them up from routine and non-core tasks.
Brickwork has supported customers across 116 countries and delivered more than 20,000 plus projects. Its customers range from Fortune 500 companies, SMB’s and start-ups to innovative entrepreneurs and busy CXOs across 52 plus industries. Some of the customers who have leveraged REA support include Wall Street firms, CXO’s from large enterprises, well known industrialists, media celebrities, senior consultants, a US Senator and an advisor to the US president.
Brickwork has the distinction of being the first Indian virtual assistance company to receive the ISO 27001:2013 certificate for data security and confidentiality. It is also certified as a Women-owned Business Enterprise (WBE), by WEConnect International headquartered in Washington DC, USA.
Brickwork and its CEO, Sangeeta Kulkarni have received recognition from the industry through the following awards:
- “SMB Star Icon Award for Sustained Performance Excellence” at the CII-Exim Bank Business Excellence Awards – 2017
- “Active Customer Engagement” award as part of the CII Award for “Customer Obsession” 2016
- Award for “Leveraging digital transformation to deliver superior customer experience 2016” by CII
- Asia Pacific Entrepreneurship award in the most promising category by Enterprise Asia in 2016
- “Women Entrepreneur of the year – IT” award by STPI in 2015