Excelling in Innovation, Quality & Thought Leadership Titan Aviation competing on high service levels
Excelling in Innovation, Quality & Thought Leadership
Titan Aviation competing on high service levels
Titan Aviation, a leading firm that optimizes aviation solutions for many brands, is a brainchild of a first generation entrepreneur Capt. Sakeer C. Sheik. It is a company with right blend of technology and aviation management. Strategically located at Kodihalli Main Road, Bengaluru (Karnataka) having branch office in Dubai, Titan Aviation offers a wide range of aviation services that include Aircraft Management, Aircraft Charters, Aircraft Sales and Lease, Aviation HR and Flight Clearances and Permits etc.
Implementing aviation solution in the industry is a challenge on account of various factors, which Titan Aviation has successfully achieved by adopting client centric approach rather than traditional product centric approach. Thoroughly analyzing your business needs and industry requirements, the company delivers tailor-made, scalable and robust aviation solutions.
Titan Aviation’s experience in the industry translates into a differentiated value proposition and stimulates time-to-market for clients. The company successfully delivers comprehensive services to many clients. Titan Aviation’s efficient and flexible world class aviation services process zero down risks of project failures and make excellent bonding with clients that meet present as well as future demands.
As per the research & analysis of The CEO Magazine, Titan Aviation has been found one of the Fortune companies which is considered to provide a wonderful work culture for its employees. Speaking to TCM, Capt. Sheik says, “The company’s success can be attributed to its employees. It has been booming day-to-day with the help of its highly professional and talented team who are working with a great zeal. This accomplishment is a testament to their strong global culture and a reflection of the passion and commitment that their employees bring to work every day. Titan Aviation’s staffs are the heart and soul of a go-beyond culture that enables Titan Aviation to attract and retain one of the best team in the world and drives the company’s competitive advantage. Their commitment to shared values unites them globally and fosters and environment in which innovation and teamwork thrive.”
What TCM realized the most is that Capt. Sheik does not use the word ‘employees’ for their working people. He asserts, “All the working people are our team members and equally important for the company with their roles.”
Creating an environment in which innovation and Titan Aviation’s team members thrive contributes directly to their customers’ and partners’ success. Being a great company to work for makes them a great company to work with. Titan Aviation’s clients can feel the difference in the way they collaborate with clients. Inspired and happy team members make success happen for Titan Aviation’s customers and partners around the world. At the company, they share a vision to be a model company. This vision drives the company to deliver the best possible results for the communities they serve by living a set of core values. The people at Titan Aviation believe that being a model company means winning in the marketplace with integrity and honor. A great culture is the foundation for success—for them and for their customers and partners.
Capt. Sakeer C. Sheikh, in a chat with Abhishek Dubey – Editor at TCM
How did you get your idea or concept for the business?
During early 2000, being in the Middle East I observed a niche market for luxury travel while in the business of providing cockpit crew to airlines and corporate jet owners. That’s how the business idea of private air charter was born.
What was your mission at the outset?
Provide high quality and value added service to our clients – be it Air charter, Aircraft sales or Aircraft management.
To what do you attribute your success?
I would like to attribute my success to our High quality of service, Attention to Detail, Motivated Team Members and Right place at the right time.
What do you look for in an employee? The most important thing to us is that they fit into our corporate culture!
Passion; we do not want staff members to come and work FOR us; we want them to come and work for THEMSELVES.
What’s your company’s goal?
Being the best in our line of business is our biggest goal.
What is unique about your business?
High net worth clients require very high standard of attention and delivery of service.
Safety is paramount and we have to maintain high quality and high safety across all our activities.
What are your responsibilities as the business head?
Keep team members motivated, Sustain the business, Generate new business and maintain the revenue stream, and be the face of the company
What made you choose this type of business?
Passion and uniqueness of the offerings and services made me to enter in this business.
Have you ever turned down a client?
Yes. We have professional ethics to advise and guide the clients and we have made clients understand if they do not fit into the mould. This has been done to protect their interest.
If you had one piece of advice to someone just starting out, what would it be?
Be passionate about what you do.