“Government has approved guidelines on service charge. (It) is totally voluntary and not mandatory now. Guidelines are being sent to states for necessary action,” he tweeted.
Paswan said hotels and restaurants must “not decide how much service charge is to be paid by the customer and it should be left to the discretion of the customer”.
According to an official from the Consumer Affairs Ministry, hotels cannot levy service charge in the bill and it will be the customer’s discretion weather to pay or not.
It is only after the customers’ consent that a hotel can add the charge in the bill.
If hotels defy the government decision, customers can approach consumer courts, the official added.
The CEO Magazine Recommends You:
- Service charge in hotels not mandatory, guidelines approved: Paswan (Lead)
- Lok Sabha takes up GST bills for debate (Lead)
- Food Ministry favours 25% hike in tur import duty: Paswan
- SC bans hotels, restaurants along highways from serving liquor
- SC bans hotels, restaurants along highways from serving liquor (Second Lead)
- Kerala gears up to implement booze ban along highways
- GST Bills to be placed in Parliament this week
- Maharashtra highways go ‘dry’, industry predicts ‘catastrophe’
- High Court restrains TN government from opening liquor outlets
- BJP defaming AAP government ahead of civic polls: Sisodia
- Trump, Spanish chef settle court battle
- Pepsi to sell mineral water at same MRP across country: Paswan